Job title:Sales Support
Company:
Job description:We are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries.
Responsibilities:Provide assistance to the sales team in terms of clerical and administrative duties (i.e., preparing quotations, answering customer enquiries, etc.).
Perform ad hoc tasks as assigned and requested by Management.
Provide troubleshooting assistance for customer orders, account statuses, and relevant problems.
Provide data and guides to help the sales team.
Develop and monitor performance indicators.
Manage sales tracking tools and report on important information.
Keep record of sales trends.
Liaise with account managers to develop specific sales strategies.
Stay up-to-date with new product and feature launches and ensure the sales team is informed.
Review pending orders and specific customer requests to ensure excellent customer service and experience.
Suggest sales process improvements.
Requirements:Candidate must possess at least SPM qualification or Diploma Certificate.
The candidate must have a minimum of one (1) year of working experience. Fresh school leavers are encouraged to apply, and on-the-job training will be provided.
Proficiency with MS Office Suite, particularly MS Excel.
Excellent communication skills.
Good command of both English and Bahasa Malaysia.
*Only shortlisted candidates will be notified. Come Join Our Team! Join us to contribute to innovative projects and shape the future of industrial excellence. Those who are interested, please scan the QR code or email to (HIDDEN TEXT).
Work & Life @ Dpstar:Dpstar values employees and constantly provides opportunities for our employees to develop and upskill themselves. With a success-oriented culture, we believe no achievement is too small to celebrate. Whether you're excelling in aspects such as displaying strong company values, leadership, encouraging team engagement, demonstrating professional growth, passionately pursuing projects, or anything in between, we're always here to welcome you.
Our Benefits:Health & Wellness: Medical insurance, Employee assistance programs, Hospital & Surgical insurance, Corporate Wellness (Gym, HIIT, Yoga, Boxing, etc.).
Financial Wellbeing: Competitive compensation, Performance incentives, above industry bonuses, AWS / 13th month salary.
Flexibility & Time Off: Paid time off, including vacation, sick leave, bereavement, disability, holidays, etc., Remote work opportunities, Flexible working hours, Part-time work and job-sharing options.
Family Care: Flexible caregiver/parental work arrangement, Flexible backup childcare work arrangement, Marriage leave, Paternal leave, Compassionate leave.
Career Development: Educational financial rewards, Training (Local / Overseas / Technical Hands-on / Workshop), Sales initiative trip (Travel rewards).
Dpstar Extras: Inspiring spaces to work, recharge & collaborate with fellow colleagues, Mobile phone reimbursement, On-site snacks.
Expected salary:
Location:Malaysia
Job posting date:Wed, 04 Sep 2024 22:36:56 GMT
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