Sales Team Lead – Sales Call Centre warm digital leads (Hybrid)
At0Carbon Pty Ltd , we are leading the charge toward a more sustainable future.
Our mission is to help businesses and individuals reduce their carbon footprint by offering cutting-edge renewable energy solutions.
As we continue to grow, we're looking for passionate, talented individuals to join our team and make a real impact in the renewable energy industry.
About the Role:
This is an exciting opportunity to join0Carbonas aTeam Lead for our Inbound Sales Call Centre , based inMid Valley City, Kuala Lumpur .
This hybrid role offers flexibility to work both on-site and remotely.
As the Team Lead, you will play a pivotal role in managing and supporting a team of sales agents, ensuring they deliver an exceptional customer experience and exceed sales targets.
Additionally, you will contribute directly to sales targets while building and mentoring a high-performing team.
Key Responsibilities:
Lead and Mentor:Coach, motivate, and develop a team of inbound sales agents, helping them achieve and exceed sales targets.
Performance Management:Monitor individual and team performance, providing regular feedback and identifying areas for improvement.
Team Development:Identify training needs and coordinate relevant programs to ensure your team is equipped to succeed.
Sales Contribution:Manage your own inbound leads, contributing directly to team sales goals and using your experience to drive results.
Collaboration:Liaise with other departments to ensure a seamless customer experience and help drive the overall strategy of the sales call centre.
HubSpot CRM:Use your knowledge of CRM tools likeHubSpotto manage leads, track team performance, and optimize the sales process.
Foster Team Culture:Create a positive, collaborative environment where agents feel supported and motivated to excel.
What We're Looking For:
Proven Leadership Experience:Significant experience in a call centre or sales environment, with a track record of leading and developing high-performing teams.
HubSpot Expertise:Proficiency in using HubSpot or similar CRM software to manage leads and monitor performance.
Strong Communication Skills:Ability to inspire, motivate, and provide constructive feedback to your team.
Sales Strategy Expertise:Deep understanding of inbound sales processes and best practices, with strong problem-solving and decision-making skills.
Customer-Centric Approach:Passion for delivering exceptional customer experiences and ensuring a seamless journey for our clients.
What We Offer:
Competitive salary package with performance-based bonuses.
Hybrid working arrangementwith flexibility between remote and on-site work.
Career Development:Opportunities for growth and advancement in a fast-growing industry.
Health & Wellness:Comprehensive health programs and employee wellness benefits.
Employee Discounts:Access to exclusive employee discounts on sustainable energy solutions.
Collaborative, inclusive work culture that fosters innovation and teamwork.
Why 0Carbon?
At0Carbon Pty Ltd , we are committed to creating a positive impact on the planet while providing a supportive and rewarding work environment for our employees.
If you are passionate about renewable energy and excited about the opportunity to lead a high-performing sales team, we encourage you to apply and be a part of our journey toward a sustainable future.
How to Apply:
Send your CV and cover letter.
Let's work together to drive positive change.
0Carbon – Empowering a Sustainable Future
Visit us at 0carbon.net.au#J-18808-Ljbffr