Job Description
Your working base is the shop floor where you lead by example every day, supporting, challenging and coaching co-workers.Together with your team, you focus on putting the customer first in everything you do within the store shop. Every customer must have a shopping experience that exceeds his or her expectations.You ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers;You ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience;You and your team actively sales steer to your department's top-selling products, prioritised products and IKEA service products in order to maximise sales and long-term profitability.You act quickly on commercial opportunities and keep an eye on the competition;You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability.You take full responsibility for ensuring your shop is in excellent shape as new and fully stocked, and with the four merchandising basics in place at all times (priced, clean, well assembled and available).Together with your shopkeeper, you take responsibility for your department goals and ensure your action plan is in place and communicated clearly to them. You follow up and take action accordingly by using proven solutions and good examples. You define your individual contribution and goals for delivering the department plan.You are passionate about the IKEA products in your shop. You create a high level of knowledge about the products' features and benefits, and share this with customers and your team.
Qualifications
You are flexible to work on shift, weekends and public holidays.Your interest in people's everyday life at home and home furnishing.You have the ability to work together in a team and open to change/highly flexible.You are able to take responsibility and delegate when necessary. You are able to make quick decisions and take personal initiatives.You are confident about approaching and talking to people in a polite and friendly mannerYou communicate well in English and Bahasa Malaysia.You are able to prioritise and organise your own work to make efficient use of the time available.
Additional Information
Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.
*If you can't access the link, please go to the original job posting at Smart Recruiter. Working with us has its rewards Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
Flexi benefits We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
Maternity and paternity leave We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
Gifts We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.
Incentive plan All co-workers may earn an annual financial reward when we meet our shared business objectives.
Free Parking All co-workers are given free parking.
Please apply by 31 October 2024.