Responsibilities:
Responsible for design and overseeing sales programs within the company and acts as the team leader for project sales teams and ensures professional development of the team.
To establish all the technical procedures, documentations and standard policies and conduct reviews on a regular basis. When it comes to complicated technical problems that may arise, the technical sales manager should be able to make the right decisions on which solution to implement and makes a decision on what is best for the company, whether it may be cost or length of resolution.
To ensure that the team performs within set technical guidelines by providing the set Standard Operating Procedures and to assigns each team member specific tasks and oversees their performance.
To assesses rewards and coaches technical sales professionals within the organization and provide support to front line sales people overseeing presentations, technical support together with customer presentations.
To conducts regular meetings with the team, whether as a whole or through one-on-one discussions. To provide each team member an objective or goal that he will monitor progress or status on throughout the year. He then conducts performance reviews of team members and gives then feedback, as well as makes promotion recommendations or salary increases if and when applicable.
To report and make sure balancing in the team's budget within the company set target at all times.
To ensure that the Project sales department runs smoothly and that customer needs are addressed effectively.
To manage the team of technical professionals supporting sales of the company's product, solutions as well as services.
To also manage customer situations and design strategies necessary to maximize customer satisfaction.
To develop technical initiatives geared towards improving the effectiveness of the technical team.
To ensure your client's and our own company's needs are met by liaising regularly with other sales personnel, and colleagues from other departments such as research and development, design, purchasing and production, and senior company managers.
To develop for new clients who might benefit from company products or services and maximizing client potential in designated regions: developing long-term relationships with client through managing and interpreting their requirements.
To design and provide solution to clients that on our product or service that best satisfies their needs in term of quality, price and delivery.
To provide technical direction for development, design and systems integration and to review the work involved and follows the project through testing and production development phases.
To negotiate tender and contract terms and conditions to meet both client and company needs.
To mange and verify client quotations and administering client accounts.
To meet overall company sales target and prepare strategy planning for all project related sales activities.
To be responsible for providing pre-sales technical assistance and product education, and after sales support services.
To be responsible for all levels of tasks such as troubleshooting and resolving technical problems.
To be responsible for analysis of costs of sales and monthly performance analysis.
To prepare Monthly Management Reports.
To meets with senior management regularly and gives them his monthly and annual reports, which include his team's performance, budgets and project status.
To identify and determine the visit of foreign trade shows, conferences and other marketing events.
To ensure all the product technical presentations is prepared by the team and ensure our door products meet client needs and expectation.
To liaise with other member of the sales team and other technical experts;helping in the design of custom-made products.
