Sea Logistics Operational Care Specialist, Value Added Services Johor Bahru, Johor, Malaysia | Frachttransport und Kundenservice | Vollzeit | MY2126288 You will be part of our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence Your Role You will be responsible for working closely with internal stakeholders + vendors to arrange + approve value added services (VAS) for our customers Your Responsibilities Your scope of responsibilities will be determined by your country structure + your manager, consisting of some/all of the following tasks To organize transport based on the customer promise + lowest cost.
To coordinate with the customer on specific pick-up/drop off location + time.
To facilitate permits +documents for customs.
To arrange other VAS such as fumigation, stuffing, certificate of origin, etc.
To perform all commination with vendors with exception of carriers.
To update systems status + upload documents relating to KN services.
To attend to Dangerous Goods approvals.
WHAT WILL IT BE LIKE TO WORK IN THE VALUE ADDED SERVICES TEAM?
Start your day reviewing the status of VAS requests + prioritize in line with our customer promise.
During the day you maintain close relationships with our vendor's teams.
Representing the world's largest NVOCC, you continuously negotiate the best buying rates in the market while securing + enforcing service level commitments.
Then, ensure all relevant systems are updated with the newest information.
You will attend to approval requests for import + export dangerous goods shipments, playing an essential role in keeping our organisation, our vendors + our customer's safe.
Finally, set aside sufficient time to analyze your buying rates + deploy procurement initiatives to optimize our cost base.
Your Skills and Experiences Proven experience in sea logistics, supply chain management, or a related field.
Strong organizational and coordination skills.
Excellent communication and interpersonal abilities.
Knowledge of customs regulations and documentation for sea logistics.
Ability to manage multiple tasks and prioritize effectively.
Familiarity with dangerous goods handling and approvals is a plus.
Ability to work collaboratively with internal and external stakeholders.