Responsibilities:
Client Relationship Management:
Build and maintain strong relationships with key clients targeting the Japanese domestic companies.Act as the main point of contact for strategic discussions and project updates.Understand client needs and goals to tailor software solutions accordingly.Strategic Planning:
Develop and execute account strategies that align with client objectives and business goals.Identify opportunities for upselling and cross-selling additional services or products.Analyze market trends and competitive landscape to inform strategic decisions.Project Oversight:
Collaborate with project managers and development teams to ensure project delivery meets client expectations.Monitor project progress and performance, making adjustments as necessary to meet client needs.Performance Analysis:
Assess account performance metrics and prepare reports for clients and internal teams.Provide insights and recommendations based on performance data.Collaboration:
Work closely with sales, marketing, and product development teams to ensure cohesive strategy and execution.Participate in brainstorming sessions to innovate and improve service offerings.Business Development:
Identify and pursue new business opportunities within existing accounts.Support proposal development and pitch presentations for new projects.Mentorship:
Mentor junior account strategists and team members, fostering professional growth and development.Requirements:
Education:Bachelor's degree in Business, Marketing, or a related field; an MBA is preferred and will be compensated well.Experience:5+ years in account management, strategy, or consulting, preferably in the software or technology sector.Skills:
Strong analytical and problem-solving abilities.Excellent communication and interpersonal skills in both English and Japanese.Experience working in Japanese companies is advantageous.Proven track record of managing client relationships and driving account growth.Familiarity with project management tools and methodologies.Knowledge of software development processes and methodologies is advantageous.This is why you should join us:
Our team works on various projects from Japan and each project is unique.You can get opportunities to learn different aspects of each project's developments and upskill your skills and capabilities.The Company supports you to provide tools and equipment for you to work efficiently.Friendly, supportive and professional colleagues.Benefits:
Semi-flexible working hours.Casual dress code.Annual leave: 14 days for the first 2 years, 16 days after completion of 2 years.Medical leave: 14 days for the first 2 years, 18 days after completion of 2 years.Replacement leave.Birthday leave for self, spouses, and children.Medical insurance for self, spouse, and children.HRDF-sponsored training.Summary of role requirements:
Looking for candidates available to work:
Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning, Afternoon, EveningMore than 4 years of relevant work experience required for this role.Work visa can be provided for this role.Expected start date for role: 01 December 2024.Expected salary: RM5,000 - RM6,000 per month.#J-18808-Ljbffr