Quality Assurance & Control (Manufacturing, Transport & Logistics)
Full time
As a Senior/ DRAM Customer Quality Engineer (CQE) within the Global Quality (GQ) Organization at Micron Technology, Inc., you will play a meaningful role in handling our customers' quality requirements to deliver an outstanding customer quality experience. You are accountable for identifying plans to bring Micron to the best in class supplier quality position. You will interact regularly with sales, field application engineers, and internal collaborators to maintain alignment on quality and reliability issues and cultivate strong customer relationships.
In addition, you have the opportunity to lead DRAM-related technical projects to improve the customer's overall quality experience.
Responsibilities:Act as the voice of the customer within Micron!
Provide technical issue resolution support to customers.
Lead critical customer-related DRAM improvement projects and initiatives.
Ensure customer requirements are reflected in processes, procedures & standards.
Drive quality-related proactive and reactive communication.
Lead customer quality scorecard tracking and improvement efforts.
Run, schedule, and lead monthly quality reviews (MQR's) with customers.
Work with different internal teams to ensure robust, closed loop on customer requests/requirements and 8D problem-solving process to prevent issue recurrence.
Demonstrate leadership, pro-activeness, assertiveness, and accountability.
Possess intellectual curiosity to fully understand customer experience associated with quality issues.
Qualifications:Bachelor's Degree in Electronics Engineering, Computer Science or a related field.
Experience in Customer Quality, Supplier Quality, Field Applications Engineering, Technical Sales or DRAM (product, test, design, application's, system's engineering).
Good written and verbal communication skills in English.
High degree of shown self-initiative and ability to think and act independently.
Outstanding multi-tasking, problem-solving and interpersonal skills.
Collaborate with multi-functional teams to understand needs and translate them into actionable plans, results, and resource requirements.
About Micron:
Micron is a global leader in the semiconductor industry. For more than 40 years, Micron has dedicated itself to collaborating with customers and partners to engineer technology that drives innovation and transforms what's possible. Micron offers the industry's broadest portfolio of silicon-to-semiconductor memory solutions, starting with foundational DRAM, NAND, and NOR flash memory, and extending to SSDs, modules, MCPs, HMC, and other semiconductor systems. This best-in-class technology powers leading-edge computing, consumer, enterprise server and storage, networking, embedded, automotive, industrial, and mobile products.
Micron provides opportunities for team members' personal and career development through challenging work assignments, training, and educational programs. We hire, train, develop, and educate a workforce that is competent in performing job expectations by providing orientation, job-specific training, professional certification, external training, and various continuous learning opportunities.#J-18808-Ljbffr