Location : Johor, Kuala Lumpur and Penang Candidates Wanted Job Requirements Candidate must possess at least Diploma/Advanced/Higher/ Graduate Diploma in Engineering (Mechanical) or equivalent.
At least 1 Year(s) of working experience in the related field is required for this position.
Willing to learn.
Requires relevant semiconductor / mechanical / pcb industry experience Required language(s) : Chinese, English, Bahasa Malaysia.
Preferable Chinese Speaking candidates.
Fresh graduate are welcome to apply.
Ambitious, Self-Motivated, Team Work and Independent.
Coordinate and work with colleagues to meet and achieve target.
Possess own transport and willing to travel.
Able to start work immediately.
Can work with minimum supervision.
Have knowledge in machinery is an added advantage.
Position available in Johor, Penang, Kuala Lumpur.
Flexibility and willingness to travel frequently to assigned locations, including Kuala Lumpur, Penang, Singapore, and Indonesia.
Job Responsibility Provide on-site technical support to customers in various locations, including Kuala Lumpur, Penang, Singapore, Indonesia, and other assigned areas.
Conduct technical training for the machines we sell to enhance understanding of product features and performance.
Respond to service requests promptly, troubleshoot machine issues, and deliver effective solutions.
Collaborate with the sales team, offering technical support to ensure customer satisfaction with our products.
Maintain close communication with customers, building positive working relationships to foster customer loyalty.
Attend to sales enquiry & achieve sales target.
Gather and record customer feedback, providing product improvement suggestions to the research and development team.
Participate in the development of maintenance plans to ensure optimal performance of equipment.
Contribute to the expansion of our customer base by actively participating in efforts to acquire new clients.
Complete reports assigned by the headquarters, including but not limited to detailed records on technical support, customer feedback, and sales trends.
Provide quotations to customers and recommend suitable equipment based on their needs.
Prepare and deliver technical proposals explaining products & services to customers.
Purchase of spare parts or equipment.
