Senior Manager/Senior Specialist, Operations Excellence

Details of the offer

Key Responsibilities: -
Business Project Management.
Managing Role
Advice team on how to plan time, cost and resources effectively to ensure timeline is met and risk is managed.
Ensure project management plan's deliverables are executed accordingly by team.
Coaching to ensure team well equipped with relevant technical knowledge.
Initiation
Lead the discussion within business users and relevant parties to determine the nature and scope of the project/initiative.
To understanding the business environment and making sure that all necessary controls are incorporated into the project/initiative.
Analyzing the business needs/requirements in measurable goals, reviewing the current operations, financial analysis of the costs and benefits including budget, stakeholders' analysis including users and support personnel for the project/initiative and preparing the project/initiative charter including costs, tasks, deliverables and schedules.
Planning
Craft out the project/initiative scope which includes timeline, resources, estimated cost, risk and etc.
Ensure respective trainings in place, when necessary, especially if there are changes in system or process.
Execution
Ensures that the project/initiative plan is executed accordingly.
Properly allocate, coordinate and manage resources, materials and budgets.
Monitoring & Control
Monitoring and controlling of those processes performed to observe project/initiative execution so that potential problems can be identified in a timely manner and corrective action can be taken, when necessary.
Measure and track the ongoing project/initiative activities and deliverables, monitor the project/initiative variables (cost, effort, scope, etc.) against the project/initiative plan and identifying corrective actions to address issues and risks properly (if any)
Ensure adherence to timelines.
Keep team members and stakeholders informed of key developments, decisions, issues, and changes to the project/initiative plan.
To ensure project/initiative/system readiness and proper sign-off before launching/go live.
Post launching/go live monitoring on performances.
Closure
Post project/initiative implementation review.
Key Qualifications: -
Bachelor's Degree in appropriate field of study or equivalent work experience.
Qualification in project management or equivalent.
Certified in project management, service lean sigma or Six Sigma is a plus.
Working experience in Insurance Industry, preferably in General Insurance or Project Management with minimum 5 years' experience.
Knowledge of the general insurance's market landscape, and able to translate into performance target.
Strong expertise in insurance products and operations.
Knowledge of both theoretical and practical aspects of project management.
Proficient in project management software.
Excellent interpersonal and relationship-building skills.
Proven experience in people management.
Planning and organizing.
Critical thinking and problem-solving skills.
Influencing and leading along with good stress tolerance.#J-18808-Ljbffr


Nominal Salary: To be agreed

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