Senior Operation Officer (Kuala Lumpur, Malaysia)

Manage daily stock for installation jobs, submit weekly and monthly summary reports, raise purchase orders for overseas parts and headquarters to replenish stock.
Work with the technical team to ensure IoT device installation and new installation schedules are met within the timeline.
Call and follow up with customers to schedule the installation of Cartrack systems.
Handle customer enquiries via inbound calls and email correspondences.
Escalate enquiries or issues to relevant departments and ensure proper follow-up.
Manage and process sales agreements.
Assist with any administrative duties and perform any ad-hoc duties, as and when required.
Cartrack is a leading global provider of fleet management solutions with a focus on technology development to increase productivity and safety. Cartrack already has an extensive footprint in Africa, Europe, Asia, and the Middle East. With an active subscriber base of more than 1 million, Cartrack ranks among the 10 largest telematics companies globally.#J-18808-Ljbffr