At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams.
We're looking for an Senior Operations Associate (Accounts) to join our Account Operations team, to go above and beyond in every interaction, consistently exceeding service level requirements and creating an environment where exceptional managed talent experiences are the norm.
As a Senior Operations Associate (Accounts), your mission is to maintain our Hubbers' satisfaction by upholding high standards throughout the end-to-end Hubber management process, from onboarding to offboarding. You will report into and work closely with the regional team to ensure the integrity and compliance of all HR and payroll-related activities, maintain the relationship between Glints and Hubbers, and play a key role in crafting and refining SOPs that drive operational excellence. By ensuring timely issue resolutions, accurate disbursements and HR compliance, you play a pivotal role in fostering trust and confidence among our dedicated workforce.
\n What You'll Be DoingManage seamless onboarding and offboarding processEnsure HR compliance and stay up-to-date with local regulationsAchieve salary disbursement timeliness and accuracyEnsure payroll process complianceEnsure timely and accurate HRMS data managementAchieve defined issue resolution times in HubSpot ticketing Why You Should Join UsInternational Exposure: Got an experience engaging with our Regional Team Make a Difference: Directly influence talent satisfaction and company performance.Career Advancement: Grow with continuous learning and clear progression paths. Competitive Benefits: Receive top-tier perks and work in a supportive team culture. Who We Are Looking For5+ years of experience in HR Operations, Payroll Operations, or related fieldAble to handle multiple tasks systematically and efficientlyEnsures accuracy and thoroughness in all tasksKnowledgeable in labor laws and complianceProficient in written and verbal English communicationSkilled in calculating payroll-related items accuratelyProficient in HRMS and payroll softwareStrong ability to identify and resolve issues effectivelySkilled in managing relationships with key stakeholders
\n Let's Realise Human Potential. At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.
We have impacted many lives but there's still plenty to be done. If you're ready to grow and make an impact, you've come to the right place.
What is Glints? Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.
Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.
Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.
Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.
In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.
Who We Are At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.
Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don't be afraid
Impact: Missionaries, not mercenaries
Beginners' Mindset: Stay humble, don't be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast
Where We Work Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.
Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!