Senior Specialist, Hr Operations & Payroll Excellence (Cross-Border Recruitment Service Business

Details of the offer

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organisations realise their human potential by joining great organisations, learning the right skills and building great teams. 
We're seeking a Senior Specialist, HR Operations & Payroll Excellence to join our dynamic team. In this pivotal role, you'll leverage your extensive expertise to drive operational excellence, consistently exceed service level requirements, and ensure smooth HR and payroll processes.
Serving clients across the globe especially APAC, you'll independently manage complex tasks, ensuring accuracy, compliance, and exceptional experiences for both internal stakeholders and managed talents. Your contributions will directly influence the success of our HR operations, shaping the future of our workforce and enhancing company performance on an international scale.
You will report directly to the Regional Head of Customer Success and Operations (EOR & PEO) in Singapore.


\n What You'll Be DoingLead HR operational excellence: Independently manage and streamline key HR processes, including onboarding, offboarding, and ensuring compliance with local labor lawsExpert payroll management: Own the end-to-end payroll process, ensuring precise and timely salary disbursements while maintaining compliance with local regulationsDrive data accuracy in HR systems: Take charge of the integrity and accuracy of HRMS data, using your expertise to ensure optimal performance and insightful data reportingCompliance leadership: Act as a subject matter expert in labor regulations, ensuring that the company is always ahead of legal compliance requirementsSolve complex HR issues: Utilize your experience to independently resolve HR and payroll-related queries through the HubSpot ticketing system, meeting defined resolution timesCollaborate across teams: Partner with senior leaders in HR, finance, and legal to influence strategic decisions, driving HR and payroll efficiency without direct team management. Why You Should Join UsStrategic Impact as an Expert: Use your years of expertise to directly influence operational excellence and ensure compliance, all while being the key player in HR operations and payroll managementAutonomy in a Senior Role: As an individual contributor, you will have the autonomy to shape HR and payroll processes, with significant exposure to leadership and decision-makersCareer Growth in a Specialized Role: Take on high-impact projects that allow for professional growth and recognition within the company, with a focus on your technical and strategic contributionsInternational Exposure: Collaborate with regional teams and have the opportunity to drive initiatives that span across multiple geographiesTop-tier Benefits: Enjoy competitive benefits and be part of a company culture that values both independence and collaboration. Who We Are Looking For10-15 years of experience in HR Operations, Payroll Operations, or a related field, with proven ability to handle complex tasks autonomouslyDeep expertise in HR and payroll systems, ensuring accuracy and compliance without the need for team supervisionIn-depth knowledge of local labor laws in the Malaysia and a proactive approach to staying compliant with regulatory changesStrong problem-solving skills with the ability to manage complex HR and payroll processes independentlyProficient in HRMS and payroll software with a focus on leveraging data to drive process improvementsExcellent English communication skills for liaising with senior stakeholders, despite being in a non-management role.
\n Let's Realise Human Potential. At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.
We have impacted many lives but there's still plenty to be done. If you're ready to grow and make an impact, you've come to the right place.
What is Glints? Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential. 
Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.
Our tech-enabled approach to recruitment and career discovery connects more than 4 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency.
Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times. 
In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.
Who We Are At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, guides our decisions and actions, and is what makes us special.
Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
Integrity: Have courage, be guided by the truth, don't be afraid 
Impact: Missionaries, not mercenaries
Beginners' Mindset: Stay humble, don't be attached to ego
Customer Obsessed: Customers First
Ownership: Care intensely about the mission and take responsibility
High Standards: Dream big and deliver epic outcomes fast
Where We Work Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.
Learn more about Glints and our culture at bit.ly/glintsculture,
Or check out our Careers Page at https://glints.com/careers!


Nominal Salary: To be agreed

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