Job Description This position will support the strategic initiatives of the Organisational Development (OD) department by designing, implementing, and managing training programmes that enhance the skills, knowledge, and performance of employees.
The role involves close collaboration with various departments to identify training needs, develop, implement, and monitor the learning & development of all employees to support the achievement of a performance-driven culture.
Responsible for end-to-end training management and administration, with a focus on the facilitation of soft skills programmes.
Serve as an internal trainer to conduct soft skills and leadership development workshops to enhance the competencies and capabilities of all employees.
Conduct training needs analysis (TNA) to identify the training needs for all employees in meeting the behavioral competency gaps.
Design and develop training calendar, training programme outline, structure and recommend learning solutions to close performance gaps and increase business value.
Manage the overall training administration which includes training applications, HRDF claims, audit and etc.
Analyse and evaluate effectiveness of learning and development solutions mainly in the area of soft skills training.
Source and recommend training vendors and ensure sustainability of positive learning environment in delivering key learning objectives.
Assist in planning and managing the yearly budgeting process, provide guidance to staff in setting departmental budget and managing within the approved budget.
Develop, implement, and ensure the end-to-end effectiveness of Orientation Program for all new employees.
Work closely with relevant parties to drive e-learning initiatives.
Actively support organisational development activities in meeting company's development objectives.
Qualifications Bachelor Degree in Human Resource Administration or equivalent.
5 – 6 years of working experience in learning & development or relevant field.
Additional Information MFM notable awards and recognitions : HR Asia Best Companies to Work For in Asia 2024 (7 years consecutively, from 2018 to 2024) HR Asia Most Caring Company Award (5 years consecutively, from 2020 to 2024) HR Asia Diversity, Equity & Inclusion (DEI) Award (2 years consecutively, from 2023 to 2024) HR Asia Sustainable Workplace Award (2024) HR Asia Happiest Workplace Award (2024)