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Summary:
We are looking for a strong technical background to manage tooling operations, provide product support, and oversee project management tasks.
The ideal candidate will have 5+ years of experience with Tooling products and a proven ability in migration, support, and system optimization.
Key responsibilities include handling critical technical issues, managing system upgrades, and ensuring effective knowledge transfer and stakeholder engagement.
Scope of Work:
• Develop and implement engineering solutions related to tooling and product support.
• Oversee the operation and management of tooling products including BMC BHOM, BMC TrueSight Operations Management (TSOM), and TSCO Capacity Optimization.
• Provide comprehensive support for tooling products and resolve technical issues.
• Lead and manage projects related to system upgrades and implementations.
• Implement new systems and provide ongoing support to ensure smooth operations.
• Coordinate with stakeholders to understand their needs and ensure service quality.
• Train and transfer knowledge to the support team for effective product and system management.
Required Skills and Experience:
• 6+ years of experience with strong knowledge of Tooling products (BMC BHOM, BMC TrueSight Operations Management, TSCO Capacity Optimization).
• Proficiency in migrating from BMC TSOM & BMC TSCO to BHOM.
• Familiarity with Microsoft SCOM, Nagios, Netgain, CA, and other enterprise/open source tools is advantageous.
• Ability to support system monitoring infrastructure and ensure proper configuration of monitoring agents.
• Experience in resolving critical technical issues, conducting emergency troubleshooting, performing post-mortem analysis, and providing Root Cause Analysis (RCA) with improvement recommendations.
• Skills in managing system upgrades, deployment, and maintaining smooth system operations.
• Expertise in day-to-day operations, administration, tuning, and capacity management to ensure system performance.
• Capability to resolve midrange system incidents and issues within agreed timelines.
• Proficiency in operational fault analysis and recommending improvements for the production batch window.
• Strong scripting skills in Windows/Unix for automation and task improvement.
• Good understanding of PaaS, DaaS, SaaS, IaaS, Cloud, Storage, Mainframe, and Network monitoring tools including BMC/Spectrum.
• Experience in building dashboards using eMite and other holistic dashboard tools for real-time and predictive monitoring.
Skills needed:
• Tooling products (Truesight, BMC BHOM, BMC TSOM, TSCO Capacity Optimization), migration expertise, and familiarity with SCOM, Nagios, Netgain, and CA, System monitoring, critical issue resolution, system upgrades, Windows/Unix scripting, dashboard creation, fault analysis, and performance management.
PaaS, DaaS, SaaS, IaaS, Cloud, Storage, Mainframe, and Network monitoring tools including BMC/Spectrum.
Company:
Canopus-GBS provides comprehensive & technically advanced support in each of our core database practices.
Our expert DBAs possess an average of 15 years of experience in database management and administration, thus ensuring your databases are safe, secure, and managed with the utmost level of care and expertise, specializing in SAP Systems.
Canopus has proven experience in delivering massive database migrations with very large landscapes of Global Companies.
We are experts to handle online migrations with our unique and patented data migration process.
Canopus is an Expert Data Base Consulting Company that specializes in SAP, Analytics.
SAP Platform Migrations and other SAP Life Cycle projects such as upgrades, Business Continuity (DR), Performance Optimization, ILM, multi-layer tuning (App, Network, DB, HW, Storage), RCA, and issue resolution for extremely tough problems in SAP environments.
Having been Established in 2014 by Domain Experts.
Our Strategic Business Associates with SAP & IBM.
As our expertise, SAP Online Migrations we offer consulting services for SAP.
Latest Products including HANA, HYBRIS, IBM Advanced Analytics, SAP on DB2 & Mobile first.#J-18808-Ljbffr