Senior Technical Sales Representative

MAIN PURPOSE OF ROLE
To provide technical support to physicians during device implant and meet sales target assigned.
MAIN RESPONSIBILITIES
Perform CRMD product in-service and sales call to current and potential customers in assigned territories.
Manage consignment stocks in assigned territories.
Manage and execute new product launch in assigned territories.
Prepare quotation upon request.
Ensure customer sales cycle is complete (including obtaining PO etc.).
Provide technical service and support and patient follow-up to external customers.
Provide training to cardiac technicians, referral doctors, healthcare workers, and team members.
Obtain market intelligence such as competitor product, pricing, market share, marketing program etc.
Understand local government healthcare policy and market trends.
Handle and process customer complaints in a timely manner and in accordance with Abbott requirements.
Assist in clinical research, when necessary.
OTHER FUNCTIONS/ RESPONSIBILITIES:
Serve as back-up for other CRMD team members.
Be on call for emergency/follow-up cases during weekends or after office hours.
Handle and process customer complaints in a timely manner and according to Abbott CRMD Malaysia policy and requirements.
Execute job responsibilities according to applicable standard operating procedures of Abbott CRMD Malaysia.
Perform other related functions and responsibilities assigned by supervisor.
QUALIFICATIONS
Bachelor of Biomedical Sciences or any equivalent.#J-18808-Ljbffr