Abhidi, a top-tier, full-service IT partner, is dedicated to collaborating with industry leaders across a spectrum of sectors, including Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy, Utilities, and more.
Our core mission is to facilitate organisations in optimising their operational efficiency by taking the responsibility for their hiring prerequisites.
We excel at placing skilled IT professionals strategically to meet our clients' staffing needs in the APAC region.
Our unwavering commitment is to consistently deliver on commitments and exceed client's expectations by addressing organisations' business-specific needs using our superior technical expertise and world-class infrastructure.
Moreover, we take pride in helping our candidates achieve their dreams of landing highly desired IT roles.
Whether guiding seasoned experts to enticing opportunities in APAC nations or offering comprehensive relocation support, we are steadfast in our commitment.
Abhidi Solution is resolute in its ambition to be the preferred destination for top-tier IT talent, seamlessly enabling their integration into leading IT organisations.
Forge a partnership with Abhidi, where we empower both organisations and individuals to unlock their fullest potential in the ever-evolving IT realm.The Role You will be responsible for : Escalating technical issues to the relevant parties when needed and following up till the issues are closed.Ensuring all standards and procedures are followed and maintained.Answering queries and resolving issue relating to usage of standard applications and IT services.Providing monthly help desk reports.Ideal ProfileYou possess a Degree/Diploma in Computer Science, Engineering or related field.You have at least 3 years experience, ideally within a Helpdesk / Technical Support or Service Management role.You have excellent communication and interpersonal skills.You have working knowledge of IT and helpdeskYou pay strong attention to detail and deliver work that is of a high standardYou are a strong networker & relationship builderYou are highly goal driven and work well in fast paced environmentsWhat's on Offer?Excellent career development opportunitiesJoin a well known brand within Computer HardwareLeadership Role