Job Responsibilities:Provide troubleshooting and diagnostics, repair, problem-solving and applications support whenever it's required.
Conduct customer training on equipment operation and maintenance whenever it is needed.
Achieve a high customer satisfaction level through strong after-sales customer management and support.
Maintain good customer relationship and be a Trusted Service Advisor to customer.
Prepare service reports and provide feedback on technical issues in regard to equipment performance to customers.
Perform preventive or corrective maintenance contract task for Karcher Professional Range Machines.
Requirements:Possess a minimum diploma / degree in mechanical / electrical engineering or a related field.
Min.
3–5 years of working experience in servicing and maintenance of machinery.
Experience in handling cleaning equipment and machines will be an advantage.
Excellent mechanical and electrical aptitude.
Great communications and interpersonal skills.
Able to interact well with customers for troubleshooting.
Positive working attitude and ability to work as a team.
Possess a good command of Bahasa Malaysia & English.
About Karcher Cleaning Systems Sdn.
Bhd.Kärcher, the world's leading provider of innovative cleaning solutions, is a family-owned company that has built its impressive growth on foundations of mutual respect and trust.
With our cutting-edge technology we continue to create milestones, which is why we are looking for motivated employees who want to make a difference by delivering outstanding performance.
As a Multi-National Corporation, we have established subsidiaries in over 60 countries and are employing more than 10,000 people worldwide.
Our Malaysian subsidiary was established in 1997.
Since then, we have grown to a team of 80+ employees spanning a wide range of departments.#J-18808-Ljbffr