Solutions Consultant (AS400)This is WorldlineWe are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid.
The solutions our people build today power the growth of millions of businesses tomorrow.
From your local coffee shop to unicorns and international banks.
From San Francisco to Auckland.
We are in every corner of the world, in every part of commerce.
And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers.
Together, we shape the evolution.The OpportunityWe have many hardworking and dedicated peers that would love for you to work with them.
We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness.
If you are a highly skilledSolutions Consultantwho has a creative mind and is passionate about delivering, then get ready to join our company!Day-to-Day ResponsibilitiesSupport and maintain the company's mission-critical business applications.
Take ownership of incidents and progress through to closure.
Investigate and resolve incidents by applying fixes within service level agreements.
Escalate cases to the next level for further investigation if unable to resolve on time.
Perform root cause analysis and provide corrective and preventive solutions.
Document troubleshooting and problem resolution steps, testing & results.
Provide assistance and advice to customers in the effective use of systems and applications.
Communicate clearly to customers, teammates, and management.
Propose/recommend solutions to address new business requirement needs.
Ensure that any assigned project work is completed on time.What We Are Looking ForWe look for big thinkers.
People who can drive positive change, step up and show what's next - people with passion, a can-do attitude, and a hunger to learn and grow.
In practice, this means:
BSc degree in Software Engineering or IT equivalent.
Minimum 5 years in troubleshooting and analytical skills, with programming/support and debugging exposure in either COBOL, RPG, Java, C, or C++.
Communicate well both in written and verbal forms.
Candidates with Payment/Credit Card applications or COBOL400 experience are an advantage.
Willing to adapt to new systems and new platforms (AS400).
Good analytical skills and ability to work independently.
Ability to work in a team.
Provide out-of-hours on-call support.Perks & BenefitsAt Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid.
On top of that, you will also:
Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career.
Flexi benefits include (Healthcare Packages, Physical Wellness, Family Wellness, and Technology Purchases).
Birthday Leave plus more.Shape the evolutionWe are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow.
Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society.
With an empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career - wherever you decide to go.
Join our global team of 18,000 innovators and shape a tomorrow that is yours to own.Learn more about life at Worldline atjobs.worldline.com
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