Job Description As we are diversifying our Spa treatment & menu, specifically the authentic and distinctive spa treatments from other countries, other than Malaysian nationals, we would like to open this Spa Therapist position for the candidates for all nationalities such as Indonesian, Thai, Cambodia, Nepal, Laos, the Philippines and all.
Operations To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.
To contribute to the high level of services in accordance with the company's standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.
To ensure that all equipment associated with service function at all time.
To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.
To assist with demonstrations and events as required.
To participate in a new training and refreshing program as required.
Administration To update the Therapist Log Book.
To complete all assignments stated by deadlines with the spa manager or supervisor's guidelines. To respond to the change as indicated by the company.
Policy & Procedure To have a complete understanding of and adhere to the company's policy and procedures To have a complete understanding of and adhere to the company's policy related to fire, hygiene, health and safety To report for duty punctually and wear the correct uniform with the name badge at all times To carry out the other duties as assigned by the management team To establish good relationship and rapport with guests and colleagues To ensure the cleanliness and hygiene in work areas Qualifications Formal accreditation certificate in any spa treatment Spa experience is advantage Able to communicate in English Well groomed Enthusiasm, Good Team player Ability to work in flexible hours including weekends and public holiday. Good attitude in job and willing to learn.