Description Primary Objective: Enhance usage and promote cross-selling of TB products & services by existing customersResponsible to grow market share and transaction banking business of assigned portfolio (existing and new).
To drive GTB agenda on utilization of trade and cash management with the assigned portfolio through close collaboration with stakeholders i.e RMs, Operations, Branches etc To manage and maintain good and cordial relationship with assigned portfolio.To create relevant client value proposition through product related ideas for meeting customer needs.To ensure Pricing Variation and or Operational Empowerment (OE) requests are requested in accordance with standard / pre-approved criteria and business strategy.
To assist Unit Head Portfolio Management to execute specific assignments, campaigns, plans and strategies to assigned portfolio.
Primary Objective:-Acquire new SME/Commercial Banking (business development) for TB products & services.Accountable to drive and grow new GTB revenues, product (Cash & Trade) penetration and market share with assigned customers (existing and new).
Responsible to up-tier and strengthen relationships with assigned customers through value creation proposition and positioning ourselves as value add and consultative partner.To optimize cross selling opportunities to enhance overall customers profitability of assigned customers.
To assist Circle Lead/ Team Lead to execute specific assignments, campaigns, plans and strategies to assigned customers.Lead & collaborate with SME/Commercial Banking for new customer origination and on boarding, obligated to achieve set target.Key Responsibilities: Strategy & PlanningBuild deep understanding of customer's business needs and decision making process of assigned portfolio.Responsible to manage and optimize GTB opportunities with assigned portfolio to achieve the targeted growth and KPIs.To attain complete ownership of trade and cash utilization of assigned portfolio.
Plan and execute customer engagements to remain the point of contact for customers/RMsSales & MarketingTrack bill maturity, plan customer calling activity, analyze and forecast drawdown of portfolio customersManage and maintain close relationship and rapport with key contacts/decision makers of assigned portfolio.
Proactive customer calling for utilization and implement steps / measures to revive and grow trade and cash utilization.Promote and capture export business i.e LC Nego/Discounting from the assigned portfolio.To reactivate, convert and onboard assigned portfolio on Reflex Premium and TS LiteProactively promote cash management services and operating account to assigned portfolio.People & Stakeholder ManagementMaintain strong engagement with key stakeholders especially GBB RMs, Product Squads, Service Partner/Operations and Branches to drive TB utilization with assigned portfolio.Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e Product Squads and Service Partner/Operations for improvement.
Organize and conduct regular account planning sessions and reviews with GBB RMs and CBBCs.GovernanceGuided by and comply strictly with the relevant Bank's product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.Understand and comply strictly with BNM guidelines and Bank's guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services Always achieve good audit rating.Key Responsibilities:Strategy & PlanningBuild deep understanding of customer's business needs, footprint and decision making process.Take the lead in identifying client working capital needs, engaging key decision makers, developing solutions and leading pitches with target customers.
Responsible to plan and execute customer engagements to remain the point of contact for customers/RMsSales & MarketingEngage new customers and design customized solutions involving TF and CM products & services according to their needs.Hold discussion with customer to identify working capital needs and business requirements.Develop solutions and new ideation to meet customers' working capital needs; prepare client proposal and presentation material.Execute client value propositions, proposals, solutions & product bundling for target customers.
Work closelt with other Business Circles, Product Squads and Service Partner / Operations to ensure customized solutions are delivered.
Create and maintain up-to-date pipeline report to track sales activities and close deal opportunities Conduct product training and client events.People & Stakeholder ManagementMaintain strong engagement with key stakeholders especially SME/Commercial Banking RMs, Product Squads, Service Partner/Operations and Branches to drive origination and sales agenda.
Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders ie GTB Product Squads and Service Partner / Operations for improvement.Organize and conduct regular account planning sessions and reviews with SME/Commercial Banking RMs.GovernanceGuided by and comply strictly with the relevant Bank's product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.Understand and comply strictly with BNM guidelines and Bank's guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services.
Always achieve good audit rating.
Requirements Requirements: Bachelor Degree - Practitioner with Cash and Trade knowledge.- CDCS is an added advantageMore than 8 years of relevant experience in cash and trade salesDeep knowledge of TB productsProven ability to manage portfolio of accounts independently.
Proven track record to scope opportunities and deliver sales targets.
Strong business acumenResourceful with strong sales and self discipline.Good communication skill – able to articulate and present ideas and pitches effectivelyGood interpersonal skillsStrategic and analytical mindsetTeam playerAble to work independentlySelf-starter, initiative and willing learnerInfluencing skill Benefits Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g.
Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards