Specialist, Convergent Billing & Charging (Collections Management Systems)Closing Date: 31/01/2025
Life at U Mobile
We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.
Let's start your journey with an award-winning organization! #UnlimitingYourPotentialTop Reasons To Join UsAwarded as the Most Preferred Graduate Employers (2022 & 2023) & Gold Winner for Excellence in Workplace Culture (2021)
Comprehensive medical, dental, optical and insurance benefits
Flexi working hours arrangements
Staff Line & Device Subsidy
Smart Casual Attire
Child Parental Care Leave
Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
Special employee discounts for selected F&B Brands
Role
The Day-To-Day Activities
Key Accountabilities:In charge of Collections Management Systems (Payments/Topups)
Handle daily operational tasks/issues/analysis and ensure vendors meet the Operational KPIs
Managing change requests
Vendor management, ensuring vendors meet contractual and ad-hoc KPIs assigned to them
Ensuring all products deliverable shall be high on quality and error-free
Developing monitoring functions to manage the system's performance
Working with other vendors and internal parties to develop optimum solutions
Support of operation projects, change requests & system configuration requests
Plan and implement continuous process improvement on daily operations
About YouDegree in Computer Science/IT or equivalent
Minimum 3 years of relevant working experience
Knowledge & experience in Telco collections management systems and workflows
Knowledge & experience in Oracle DB technologies, Linux Operating System will be an advantage
Knowledge & experience in real-time monitoring tools/platforms (ELK stack, Grafana etc.) will be an advantage
Knowledge in micro-services, dockers, automation tools will be an advantage
Knowledge in Telco billing related systems will be an added benefit
Possess strong analytical, diagnostic and problem-solving skills
Must possess good teamwork & working attitude, interpersonal skills, and initiative to explore and learn
What's Next?
Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.#J-18808-Ljbffr