Specialist, Transaction Banking SME/Commercial SalesKey Responsibilities:
Acquire new SME/Commercial Banking (business development) for TB products & services.
Accountable to drive and grow new GTB revenues, product (Cash & Trade) penetration and market share with assigned customers (existing and new).
Responsible to up-tier and strengthen relationships with assigned customers through value creation proposition and positioning ourselves as value add and consultative partner.
To optimize cross selling opportunities to enhance RAROC of assigned customers.
To assist circle lead to execute specific assignments, campaigns, plans and strategies to assigned customers.
Lead & collaborate with SME/Commercial Banking for new customer origination and onboarding, obligated to achieve set target.
Build deep understanding of customer's business needs, footprint and decision-making process.
Take the lead in identifying client working capital needs, engaging key decision makers, developing solutions and leading pitches with target customers.
Responsible to plan and execute customer engagements to remain the point of contact for customers/RMs.
Engage new customers and design customized solutions involving TF and CM products & services according to their needs.
Hold discussions with customers to identify working capital needs and business requirements.
Develop solutions and new ideation to meet customer's working capital needs; prepare client proposal and presentation material.
Execute client value propositions, proposals, solutions & product bundling for target customers.
Work closely with other Business Circles, Product Squads and Service Partner / Operations to ensure customized solutions are delivered.
Create and maintain up-to-date pipeline report to track sales activities and close deal opportunities.
Conduct product training and client events.
People & Stakeholder Management:
Maintain strong engagement with key stakeholders especially SME/Commercial Banking RMs, Product Squads, Service Partner/Operations and Branches to drive origination and sales agenda.
Provide feedback regarding market development, competitor capabilities & gaps to internal stakeholders i.e GTB Product Squads and Service Partner/Operations for improvement.
Organize and conduct regular account planning sessions and reviews with SME/Commercial Banking RMs.
Governance:
Guided by and comply strictly with the relevant Bank's product guidelines, policies, procedures and processes as issued/reviewed/documented by the respective Product and Policy owners.
Understand and comply strictly with BNM guidelines and Bank's guidelines and policies in all mandatory e-Learning including but limited to Management of Customer Information & Permitted Disclosure, Personal Data Protection, Responsible Financing, Fair Treatment of Financial Customers, Imposition of Fees and Charges on Financial Products and Services.#J-18808-Ljbffr