Specialists - L1 SOC Analyst (Non-Degree Holders)Security (Information & Communication Technology)
Full time
As a L1 SOC Analyst, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Alert Triage & Investigation:
Monitor for newly triggered alerts. Also look for alerts not yet marked as Open or Closed. Collect more information to support the theory of the alerts under assessment. Correlate alerts with other security devices. Investigate the impact of the alerts.
Shift Handover:
Ensure that shift handovers are conducted clearly and concisely. Participate in the shift handover process, conduct shift handover, prepare shift handover report, and communicate shift handover information to next shift personnel.
Log Monitoring:
Monitor and investigate if the logs have stopped flowing to SIEM. Reach out to the Server owner. Generate a list and work on the list. Report the ones resolved, and the method used.
Jira Ticket Management:
Attend to Jira tickets sent to the client. Respond to inquiries or forward the ticket to the respective group/team.
Issue Detection:
Detect and report tickets with log parser issues to Infra/SIEM Engineer. Detect and report tickets with False Alarms to Infra/SIEM Engineer.
Alert Analysis:
Authorised to review and analyse alerts generated by security tools and systems.
Escalation:
Empowered to escalate potential security incidents to higher-level analysts (L2 or L3) based on predefined criteria.
RequirementsNon-degree holders; Pre-university qualifications (i.e., Diploma and Foundation) in Information Technology or an equivalent field.
0-1 year of experience in the area of Cybersecurity, SOC or Surveillance.
Whilst strictly not necessary, familiarity with Linux and Windows would be desirable.
At PwC, our purpose is to build trust in society and solve important problems. It is this focus which forms the services we provide and the decisions we make.#J-18808-Ljbffr