Sports Advisor-Full Time (Decathlon City Square, Johor)The World's Largest Sports Retailer is recruiting passionate sports people to join our team at our Decathlon City Square, Johor Bahru Store.
LOVE SPORT?
CUSTOMER FOCUSED?
LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE?
A FULL TIME ROLE?
IF YOU ARE READY TO LIVE ANEXPERIENCE OF A LIFETIMETHIS COULD BE THE PERFECT ROLE FOR YOU!
As a Sports Advisor (Sales), your role is to ensure all customers leave our stores 'satisfied'.
From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5-star shopping experience.
Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish.
Responsibilities:
To CustomersWelcome customers in a professional manner.
Fully commit to the satisfaction of every customer and determine suitable solutions for every situation (returns, complaints, checkout, etc.).
Know the technical features of Decathlon products and user benefits to offer appropriate products and services.
Develop the network of customers both in-store and online.
Pass on sports passion and help customers discover new sports.
Encourage the subscription/registration of loyalty cards to customers.
Know the ambition of the department and take action with the team to achieve it.
Promote innovation and sports experience in-store.
Boost Decathlon Malaysia's best sales by using resources and commercial tools.
Maintain the layout with good facing to enhance customer satisfaction.
Ensure stock accuracy and availability using the automatic replenishment system.For Safety of People and GoodsEnforce basic safety and security standards in the departments.
Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.Development and Complementary SkillsParticipate in training, develop training skills, and become a trainer.Requirements:
Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential.
Other languages are a plus.
Minimum qualifications: Bachelor's Degree/Diploma is required.
Fresh Graduates to more experienced candidates are encouraged to apply.
Customer-centric with a strong sense of service.
Willingness to help others, both teammates and customers.
Responsible, self-motivated, and adaptable in a fast-paced environment.
Human-First with high-level communication skills.
Able to work as part of the team during busy times (weekends and holidays).
Digitally savvy.
Note:Your job application will be redirected to our internal career page.
Please fill in the necessary information to complete your job application with Decathlon Malaysia.
What you can expect?
Decathlon offers an inclusive and non-discriminatory work environment, encouraging applications from people with disabilities and of different ethnicities.
Join a global organization of people connected through sports.
Competitive benefits and bonus system.
Be part of our exclusive Shareholding Program.
Wide range of career opportunities locally and globally.
At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production, and logistics.
Do you have what it takes to become a Decathlete?
Join us today!#J-18808-Ljbffr