Sports Advisor Full Time - Decathlon Connect Plaza Arkadia
The World's Largest Sports Retailer is recruiting passionate sports people to join our Decathlon Connect Team at Plaza Arkadia, Desa Parkcity KL which is opening soon!Decathlon Connect Plaza Arkadia is our new concept store launching.Whereas our current mega stores offer a full retail sports experience, our Connect stores will provide a full product and services range with a more personalized offer to adapt to all your sports needs. Though the store is smaller in size, our commitment remains the same, and your satisfaction is our priority.We believe people are at the heart of our business, innovation is endless, and the freedom to decide and act is vital in building a strong workforce.Game changers and sports enthusiasts, our doors are wide open for you!LOVE SPORT? CUSTOMER FOCUSED? LOOKING FOR A RETAIL CAREER WITH A DIFFERENCE? A FULL TIME ROLE?IF YOU ARE READY TO LIVE ANEXPERIENCE OF A LIFETIME , THIS COULD BE THE PERFECT ROLE FOR YOU!As a Sports Advisor (Sales), your role is to ensure all customers leave our stores satisfied. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish.Responsibilities:To CustomersWelcome customers in a professional manner.Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)Educate customers on omni-channel brand offerings for a complete range of interested products.Know the technical features of Decathlon products and user benefits to offer appropriate products and services, regardless of whether they are in range.Develop the network of customers both in store and online, to know them better and establish a personal relationship.Pass on sports passion and help customers discover new sports.Encourage the subscription/registration of loyalty cards to customers.Participate in sports-related community events within the neighbourhood of the store.Know the ambition of the department and take action with the team to achieve it.Promote innovation and sports experience in store.Boost Decathlon Malaysia's best sales by using resources and commercial tools.Maintain the layout in store in accordance with implantation principles and guidelines.Produce high-quality implementation based on Satisfied Customer Family (FCS).Ensure stock is accurate and available by using the automatic replenishment system.Bring awareness about Decathlon Connect to all stakeholders.For Safety of People and GoodsEnforce basic safety and security standards in the departments.Know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures.Apply and enforce all security procedures (regarding people, goods, and cash) and play an active role in combating shrinkage.Observe the product safety policy (standardized adjustments and traceability of sensitive products, use-by dates etc.).Development and Complementary SkillsKnow and manage the personal development plan and training plan.Participate in training, develop training skills, and become a trainer.Improve teammates' skills with the leader.What are We Looking For:Strong communication skills in English and Bahasa Malaysia (written and spoken) are essential. Other languages are a plus.Minimum qualifications: Bachelor's Degree/Diploma is required.Fresh Graduates to more experienced candidates are encouraged to apply.Customer-centric with a strong sense of service.Willingness to help others, both teammates and customers/users.Responsible, self-motivated, and adaptable in a fast-paced and agile environment.Human-first with high-level communication skills.Able to work as part of the team during the busiest times (weekends and holidays).Digitally savvy.Note:Your job application will be redirected to our internal career page. Please fill in the necessary information to complete your job application with Decathlon Malaysia.What Can You Expect?Decathlon offers an inclusive and non-discriminatory work environment and encourages applications from people with disabilities of different ethnicities. We recognize the importance of a multi-generational workforce and equality between women and men. If, due to a disability, you need special resources during the recruitment process, please let us know. At Decathlon, we primarily recruit personalities!25% Discount on any purchase of Decathlon products.Be a part of our exclusive Shareholding Program.Sports – Work – Life – Balance Working Environment!Great medical benefits and more!How Do Your Skills Match This Job?
Sign in and update your profile to get insights.Decathlon, the World's Largest Sports Retailer, is a network of innovative retail chains and brands providing enjoyment for all sports people.At Decathlon, 150,000 of us live our common Purpose daily: "We Move People Through The Wonder of Sports".In every country where we are present, we share a strong and unique company culture, reinforced by our four values: Responsibility, Vitality, Generosity, and Authenticity.At Decathlon, we place innovation at the heart of our activities: from research to retail, including conception, design, production, and logistics.Do you have what it takes to become a Decathlete? Join us today!#J-18808-Ljbffr