Strategic Partner Management-(240001KJ)DescriptionJob Responsibilities:Strategic Partner Management·Manage partner empanelment and listing updates, ensure adherence to Standard Operating Procedures and policies for Loan referrals.·Managing policies and guides; work closely with Cash business partner referral team to review empanelment policies and guide, including period reviews.·Monitoring and evaluating performance; track and evaluate the performance of Loan referral partners.
Provide updates to sales teams on the progress of referred cases.·Develop Partner Referral program to drive incremental loan referrals including imposing business account opening for drawdown.
Work with Cash business partner referral team to drive operating account.
·Identify effectiveness and impact of ongoing campaign initiatives with tracking and analysis and optimize according to the defined objectives, for both partner and sales campaigns.·Ensure full compliance of processes, review, campaign fulfilment requirements, regulatory and statutory guidelines.·Assist in campaign fulfilment, i.e.
downloading of reports from SharePoint and share with stakeholders for verification/matching for reward eligibility, raise STD claims to HR for income tax reporting purpose and send communications to sales campaign achievers, and so on.QualificationsJob Requirements:·Minimum 5 years of working experience relevant to marketing or sales management ·Excellent communication and people management skills ·Strong project management and problem-solving skills ·Advanced Excel skill·Self-motivated and resourceful ·Ability to think outside the box ·Customer centric with an inquisitive and passionate mindset.·Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.·Able to work independently without much supervision, resourceful, innovative and is a team player·Prepared to take on other roles and responsibilities when required.·Committed in completing assignment within deadline, strong interpersonal and communication (oral and written) skills.