Job Description - Strategic Partner Management (240001KJ)
Job Responsibilities:Manage partner empanelment and listing updates, ensuring adherence to Standard Operating Procedures and policies for Loan referrals.
Manage policies and guides; work closely with the Cash business partner referral team to review empanelment policies and guides, including periodic reviews.
Monitor and evaluate performance; track and evaluate the performance of Loan referral partners. Provide updates to sales teams on the progress of referred cases.
Develop Partner Referral program to drive incremental loan referrals including imposing business account opening for drawdown. Work with the Cash business partner referral team to drive operating account.
Identify effectiveness and impact of ongoing campaign initiatives with tracking and analysis and optimize according to the defined objectives, for both partner and sales campaigns.
Ensure full compliance of processes, review campaign fulfillment requirements, and adhere to regulatory and statutory guidelines.
Assist in campaign fulfillment, i.e., downloading reports from SharePoint and sharing with stakeholders for verification/matching for reward eligibility, raising STD claims to HR for income tax reporting purposes, and sending communications to sales campaign achievers.
Job Requirements:Minimum 5 years of working experience relevant to marketing or sales management.
Excellent communication and people management skills.
Strong project management and problem-solving skills.
Advanced Excel skills.
Self-motivated and resourceful.
Ability to think outside the box.
Customer-centric with an inquisitive and passionate mindset.
Robust analytical and customer insight skills, including confidence with both digital tools and traditional touchpoints across all channels and platforms.
Able to work independently without much supervision, resourceful, innovative, and a team player.
Prepared to take on other roles and responsibilities when required.
Committed to completing assignments within deadlines, with strong interpersonal and communication (oral and written) skills.#J-18808-Ljbffr