What is the opportunity? Shared Services - Data Service Delivery provides security Masterfile as well as pricing data to RBC I&TS core business systems globally. The activity is covered on a 24/5 basis through a Follow The Sun model with a presence in Asia, Europe and North America.
You will be supporting Europe region, working hours would be between 3pm-12am or 4pm-1am. However, flexibility is required to support business needs. What will you do? To provide direction and support to a team of Pricing Analysts focusing on security pricing and client instructions which impact valuations, and client statements.Ensure all client deliverables are met, implement client specific requirements, and develop workable customized solutions for clients as required.Ensure that all securities are priced where possible and delivered via our various applications (IPS, SPS, Trust, Global Plus, Milvus) in order to meet our client needs and supported via various SLA (Service Level Agreements), Controls and Procedures, and Quality Plus.Additional responsibilities include training, streamlining processes where required and staff management.This position is the key point of contact for clients for clarification of instructions.Providing a high level of service by responding to all client inquiries within a reasonable timeframe in order to maintain the company's image and strengthen client retentionEnsuring that all securities are priced at month-end in order to produce complete and accurate client statements from custody platformsResponsible for verifying and confirming with pricing suppliers and other pricing sources all pricing data not meeting the required tolerance levels for the entire databaseEstablishing communication networks with all business units for the receipt of pricing dataWhat do you need to succeed? Must-have Minimum 2 years of working experienceBusiness and Financial Services AcumenStrong knowledge of markets and securitiesCapacity to juggle between priorities and manage pressure Efficient time keepingNice-to-have Knowledge of compliance and industry requirementsUnderstanding of domestic and global investment marketsExcellent organizational skillsStrong written and verbal communication skillsClient focusedGood operational skills What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensationLeaders who support your development through coaching and managing opportunitiesA world-class training program in financial servicesA collaborative dynamic culture where personal initiative and hard work are recognized and rewarded