Description: Marsh McLennan is the world's leading professional services firm in risk, strategy and people.We bring together experts from across our four global businesses — Marsh, Guy Carpenter, Mercer and Oliver Wyman — to help make organizations more successful and societies more resilientMarsh McLennanis seeking candidates for the following position based in theKuala Lumpur Shared Services Operations OfficeinCorporate Towers, Pavilion Damansara:Team Leader, Credit ControlWhat can you expect?Be a part of a regional operational shared service centerElevate your expertise knowledge through various regional projects.Interact diverse colleagues and stakeholders from various line of business within Marsh McLennan.What is in it for you?Career Development and Training Opportunities at our Smart Office environment.Explore opportunities to work on regional and global projectsBe part of an organization where you'll be able to Learn, Grow and Develop your career.
We will count on you to:Ensures timely and accurate production/processing of: draft policy wordings and endorsements for Senior Account Executive /Principal, draft renewal reports and insurance manuals, questionnaires to assess coverage needs, up to date computer system records, current and outstanding documentation follow ups and all other documentation.Manage and prioritize workload to meet team SLA, KPI and Quality targets.Adhere strictly to the Company's Quality practices and other systems and proceduresMaintain a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness)Works with Senior Operations Services Executives and Operations Services Team Leaders to identify continuous improvement opportunities within operational processes.Ensures timely and accurate production/processing of: invoices and related policy documentation, quotation and placing slips, premium and adjustment calculations, claims histories, up to date computer system records, current and outstanding documentation follow ups, complex and confidential documentation, quotation and placing slips, premium and adjustment calculations, information and documentation for Pre-Renewal and Broking meetings and up to date computer system records.Builds and maintains strong working relationships with internal and external stakeholders and maintains an awareness of the customer's business and insurance needs.What you need to have:Degree in Business, Accounting, Finance or related fieldsMinimum 4 years of experience in Credit Control/ Credit CollectionsStrong Microsoft Excel ProficiencyThose in regional teams or have experience in insurance industries are encouraged to apply.
What makes you stand out:Experience supporting shared service operationsPrevious working experience in Insurance / ReinsuranceAbility to systematically manage and retrieve dataStrong analytical skills and detail-oriented to comprehend and summarize appropriate informationTeam player, able to work collaboratively with a wide variety of people with diverse viewpoints and background (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people.
The Company's more than 85,000 colleagues advise clients in over 130 countries.
With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.data-driven risk advisory services and insurance solutions to commercial and consumer clients.develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities.delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce.serves as a critical strategic, economic and brand advisor to private sector and governmental clients.
For more information, visit, or follow us onand.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment.
We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.
Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.
