The Technical Support Intern is a back-end support for the technical department.
As a Technical Support Intern, you will be responsible for supporting the department in providing technical assistance to clients.
Our ideal candidate will have excellent technical knowledge and communication with critical thinking skills.
This role requires an organized candidate as the design of roof layouts require careful and precise design and estimation skills.
We are looking for a candidate who is organized, responsive, attentive, has good time management skills and is able to multitask when required.
In this role you will:Primary role:
Assist the technical support team with overseeing and supervising post-installation technical issues and monitoring customer system performance.
Provide support to customers who have technical problems.
Secondary role:
Generate and document inverter warranty certificates.
Keep track of spare parts and inventory records.
Assist with ad hoc tasks as advised by supervisor.
Perform other relevant duties assigned by your reporting manager / The Management from time to time.
To be shortlisted for this position, you will need to have:Bachelor's Degree in Engineering, or equivalent.
Competent in basic IT skills and comfortable using Google Workplace.
Able to embrace and adapt to new technology with the aim of efficiency.
What's great about this opportunity?On-the-job training for your role and mentorship by industry professionals.
A letter of recommendation will be given upon completing your internship with excellent performance.
Work in an agile-driven environment alongside a diverse team.
Contribute directly to improving the lives of B40 communities, as a part of a #madetoimpact organisation.
About SOLS EnergySOLS Energyis a solar energy provider and #madetoimpact organization.
We help people equip their homes and small businesses with sustainable energy solutions so they can save money while saving the planet.
We are involved in every stage of the process from designing and installing solar solutions to providing customers with financing options.#J-18808-Ljbffr