This job is a Tesla Sales Advisor role focusing on delivering a tailored customer experience for people interested in innovative electronic vehicles. You might like this job because you get to engage with customers, educate them about Tesla products, and help them transition to sustainable energy.
MidValley Southkey Mall
Full-Time
few days ago
Job DescriptionAt Tesla, our Sales Advisor consistently deliver on an incredible educational, immersive, and exciting experience to all our current and future customers. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the world's transition to sustainable energy by creating memorable experiences for our customers. As a Sales Advisor, you will support customers from the moment they walk into our showrooms and outbound events to learn about Tesla. We've created one of the most innovative electronic vehicles ever made, and you will help deliver an impeccable customer service experience.
ResponsibilitiesEngage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcomed
Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile
Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda
Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners
Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
Job RequirementsCustomer service experience required
Positive, enthusiastic and passionate about the changes in the personal transportation industry
Self-starter who possesses exceptional time management skills and has great attention to detail.
Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines.
Passionate dedication and ethical approach to sales management and operations.
Ability to understand and convey business issues and technical concepts
Strong sense of team mentality and reliability
Strong communication skills in Local Language and English
Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
Ability to work evenings and weekends
MUST have and maintain a valid driver's license and a safe driving record
SkillsCustomer Service
Company BenefitsHealthMedical, Insurance, Dental, Health Screening and EAP
Additional InfoExperience Level0 - 5 Years of Experience
Entry Level
Job SpecialisationCompany ProfileTesla Sdn BhdOur mission is to accelerate the world's transition to sustainable energy. With global temperatures rising, the faster we free ourselves from fossil fuel reliance and achieve a zero-emission future, the better.
In pursuit of this mission, we make electric vehicles that are not just great EVs, but the best cars, period. We also produce and install infinitely scalable clean energy generation and storage products that help our customers further decrease their environmental impact. When it comes to achieving our goals, we pride ourselves in accomplishing what others deem impossible.#J-18808-Ljbffr