Salary Package:RM1900+ KPI
ALLOWANCE UP TORM400+ NIGHT SHIFT ALLOWANCE UP TORM 300EPF+SOCSO12ANNUAL LEAVE +14MEDICAL LEAVE is PROVIDED1 monthpaid trainingis providedFREEShuttle service at some location.·
Location:NEAR
Nusa JayaRequirementsPossess at leastSPM and above.
Fresh graduate is welcome to apply.Fluencyinreadingandwriting English
and Bahasa Malaysia·
24 Hours
rotational shift (9 Hours including 1 hour break)·
6 Workdays
and 1 Rotational Off dayincluding
working onweekend and public holidays.Passionate on customer experience related
tasksAble to work in a fast-paced environment.Strong ability to multitask, prioritize
and manage time effectively.You are required to work on site atMedini
7 OfficeAvailable to start work on4 November
2024Responsibility·
Manage and
resolve incoming customer inquiries via phone, chat, and email concerning
ride-hailing, food delivery, and other services.·
Manage and
resolve customer complaints related to driver or delivery partner performance,
service quality, and order issues, ensuring effective and prompt solutions.·
Facilitate order
modifications, cancellations, and refunds, ensuring a seamless and efficient
process for customers.·
Clearly inform
customers of any updates to service policies, terms, or conditions, ensuring
they are fully aware of any changes.·
Keep up-to-date
with the latest updates in service policies, operational procedures, and best
practices in customer service.About
CompanyOur
client is a leading global provider of technology-enabled business process of
outsourcing solutions. The project is a
Singaporean multinational technology company headquartered in One-North,
Singapore. It is the developer of a super-app for ride-hailing, food delivery,
and digital payment services on mobile devices that operates in Singapore,
Malaysia, Cambodia, Indonesia, Myanmar, the Philippines, Thailand, and Vietnam.Ready
to take the next step? We want to see your talent, submit your resume ******,
with the email title: Customer Services AssistantSummary of role requirements:Looking for candidates available to work:Monday: Morning, Afternoon, Evening
Tuesday: Morning, Afternoon, Evening
Wednesday: Morning, Afternoon, Evening
Thursday: Morning, Afternoon, Evening
Friday: Morning, Afternoon, Evening
Saturday: Morning, Afternoon, Evening
Sunday: Morning, Afternoon, EveningNo experience required for this role
Working rights required for this role
Expected start date for role: 18 November 2024
Expected salary: RM1,900 per month#J-18808-Ljbffr