Ux Intern

Job Purpose
Johnson Matthey IT (JM IT) is Johnson Matthey's global IT function responsible for ensuring that our IT capabilities are not only able to support and integrate technologies but can also offer insight into future IT tools that could provide us with a competitive edge and improved operating efficiencies.
As a junior individual contributor, the UX Intern is aligned and supported by the UX designers to drive user experience design from end to end - capturing the overall user requirements and UX/UI conception and delivery.
Principal AccountabilitiesStakeholder Engagement
Observing feature/project discovery sessions and help gather appropriate UX/UI requirements.
Support synthesizing information from product requirements, stakeholder needs, and user feedback to produce informed designs.
Observe with feedback sessions in collaboration with UX, BA, and product managers, with users and stakeholders to validate and iterate on designs, user journeys, requirements, etc.
Learn how and why to measure product success and value delivered at each key milestone of UX delivery.
Technical Capability
Learn how to design, deliver, and test intuitive customer experiences as part of cross-functional agile teams.
Learn how to investigate customer needs, context, and cultures using a spectrum of tools.
Learn how to support and evangelize the use of a design system with the latest technologies, to facilitate scalability and continuity of design standards.
Undertake research to assess the competitive landscape while understanding patterns and trends.
Learn how to interpret technology, business processes, and data models that underpin our customer experiences.
Learn how to create wireframes, mock-ups, and/or interactive prototypes to support and illustrate functional user stories and requirements.
Learn about accessibility requirements and how to apply this to projects.
Culture
Champion the user and serve as their voice within the wider business.
Advocate our design systems and design thinking.
Enable a culture of continuous improvement and learning and role-model self-development.
Infuse a sense of ownership & pride amongst team members to deliver high-quality work outputs.
Institute a self-directed and high-performance culture in the team.
Promote a culture of psychological safety within the team.
Be open, honest, and welcoming to feedback for self, team, and business.
ScopeSupport on the design effort across the entire product lifecycle and multiple product launches and business units.
Take a learning role on a project with oversight and support from the Senior UX Designer, being empowered to learn how to make design and experience decisions within the constraints of our guidelines and brand.
Contribute thoughts and ideas to wider decisions relating to UI, UX, accessibility, and mobility and any other related themes.
Learn how to provide advocacy for human-centered design and evangelize UX within JM through the delivery of digital solutions for employees, scientists, and customers.
Learn how to use interpersonal skills to understand and align our user value, business value, and technical feasibility to deliver balanced and effective solutions.
Learn how to support the conception and production of multiple UX/UI concepts and prototypes.
Collaborate with user researchers, business analysts, product managers, and the engineering team throughout the product lifecycle.
Support ad-hoc internal IT design support across various stakeholder requests.
Report to the Senior UX Designer for line management.
Person SpecificationQualifications/Knowledge/Experience
(Technical/Professional Knowledge and Skills Competency)
University undergrad to be able to take an Intern role.
Essential
Curiosity in creating simple UX solutions to complex journeys (perhaps via an iterative process).
Curiosity in understanding user research, how to apply this to an iterative development process, and how to translate this into design solutions.
A mix of creative and technical skills.
Exposure to a variety of design and collaboration tools such as Figma, Sketch, Creative Cloud Suite, Balsamiq, Miro, Mural, Trello, etc.
Curiosity/Knowledge of areas of Experience Design: user research, product design, graphic and web design.
Ability or willingness to lead and facilitate user research activities such as user testing, focus groups, workshops to a variety of audiences.
Desirable
Wireframing and UI prototyping; understanding of design patterns and layout design.
Experience of maintaining and utilizing style guidelines and the use of a design system.
Communicating scenarios, personas, end-to-end experiences, and designs to other people working on a product.
Defining interaction models, user task flows, story mapping, UI specifications from high level to fine detail depending on the need.
Personal Skills and Key Competencies
(Including JM Behavioral Competencies)
Authenticity: Gaining other people's trust by demonstrating openness and honesty, behaving consistently, and acting in accordance with moral, ethical, professional, and organizational guidelines.
Building Collaborative Relationships: Identifying opportunities and taking action to build strategic relationships between one's areas, teams, departments, units, or organizations including customers, to help achieve business goals.
Curiosity and empathy for understanding end users and their motives, pain points, and challenges – always striving to be user-centered.
Resilient with a positive attitude to change.
Open-minded and happy to challenge.
Strong analytical and problem-solving mindset.
Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Managing Work (includes Time Management): Effectively managing one's time and resources to ensure that work is completed efficiently.
How to ApplyIf you have the necessary skills and experience to join our team, please apply online.
For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.
If you are already a Johnson Matthey Employee, please visit the internal careers site to apply: Find Jobs - Workday ( myworkday.com )
All applications are carefully considered and your details will be stored on our secure Application Management System.
This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise.
Johnson Matthey respects your privacy and is committed to protecting your personal information.
For more information about how your personal data is used please view our privacy notice:Johnson Matthey Privacy Notice
You will be contacted by the Johnson Matthey Talent Acquisition team once your details have been reviewed.
Please allow four weeks from the closing date to allow for screening to take place.
We appreciate the time and effort taken in completing an application.
By applying for this role and creating an account you are agreeing toJohnson Matthey Privacy Notice
Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion, or belief.#J-18808-Ljbffr