Veterinary Clinic Assistant (Kulai)

Responsibilities Answer and triage phone calls from clients.Check-in clients according to appointmentMonitor client flow from check-in to dischargeManage client's ward visitsProvide clear and accurate dosing instruction to clients on medicines prescribed by Veterinarians.Manage medicine refill requested by client, always refer to Veterinarian for permission to refill.Coordinate with veterinary nurse for clinic's order on a weekly basis, keep record and follow-up on pending items.Purchase clinic and ward consumables, ordering uniforms and domestic itemsManage and properly store in-patient property for easy retrievalCoordinate clinic's waste and sharp disposal with veterinary nurse, and ensuring practice compliance with waste and sharp items disposal regulationsArrange the entire schedule of appointments (outpatient, inpatient, surgical, pet transportation) for each day.Manage and prepare invoices, update the cash register and get ready the important assignments for the next day.Manage the Medical Suite systemWork patiently with distressed, frustrated or disgruntled clients. Requirements Diploma in Animal Health and Production or Certificate in Veterinary NursingSTPM holders may be consideredExperience working with animal is beneficialEffective communication skillsSound judgment and discretion when handling confidential information and documentsGood communication skillsLove, patience and compassion for animalsAbility to handle and interact with animalsOrganizational skillsManual dexterity