Account Support Manager - Work From Home

Job Description:

Petron Malaysia is seeking a dedicated and resourceful Account Support Manager to join our team on a part-time basis. As an Associate Level position, the ideal candidate will have at least 5 years of experience in a similar role. This position offers the flexibility to work from home, providing a great work-life balance.

Responsibilities:
- Manage and support key client accounts, ensuring their needs are met and issues are resolved in a timely manner
- Develop and maintain strong relationships with clients, colleagues, and partners
- Provide excellent customer service and support to ensure client satisfaction
- Analyze data and reports to identify trends and opportunities for improvement
- Collaborate with internal teams to ensure client needs are met and exceeded
- Assist in the development and implementation of account strategies and plans
- Handle any escalations or issues that may arise with clients
- Conduct regular check-ins with clients to ensure their needs are being met

Requirements:
- 5 years of experience in a similar role
- Resourceful and dedicated individual with a strong work ethic
- Excellent problem-solving skills and the ability to think on your feet
- Strong people management skills and the ability to build and maintain relationships
- Excellent communication skills, both written and verbal
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite and CRM software

Benefits:
- Joining Bonus
- Free food
- Travel opportunities

Working Environment:
The Account Support Manager will have the opportunity to build strong relationships with colleagues, clients, and partners. This role offers a supportive and collaborative work environment where teamwork is valued.

Deadline to Apply:
Interested candidates should apply by September 16, 2024.

Equal Opportunity Statement:
Petron Malaysia is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.