Job Description
Your duties and responsibilities include but not limited to:
Handle, administer and execute all office admin duties & operation tasks which include paperwork such as issuance of Invoices, Delivery Order, Credit Note, Debit Note and others related paperwork to ensure smooth operations.
To attend phone calls, email reply & postage.
Assist and co-ordinate in preparation of daily schedule & logistics with Sales and Operation Department.
Ensure all the project(s) photos to be updated and kept onto the respective folder in the server.
Undertake the tasks of receiving calls, take and conveying messages and routing all correspondence to respective personnel.
Resolve and handle administrative issues and queries appropriately. Dealing with client(s) complaint such as on CN, invoicing, shortage of delivery, delay of delivery, etc.
Follow up and liaises with respective department and assist on overdue payment collection and reports. Issuance of Reminder letter and CTOS letter to all Outstanding Payment Client(s) as well as co-ordinate with Lawyer for the Issuance of Demand letter.
Coordinating with clients applying the work permit & attending the site safety briefing class as require for the respective projects.
Support the sales research and analysis which may include preparation of reports and presentation on sales performance to provide analytical support and data to contribute to increasing profitability and continuous improvement.
Maintain databases, utilizing appropriate software, systems and metrics to provide accurate and timely data to inform decision making and contribute to respective personnel and department.
Organize and carry out an efficient documentation/records, files, reports are properly filed and kept daily.
Compiling of monthly/ad-hoc reports for review and tracking purposes that require by the Management.
Manage and monitor office supplies and bills, reorder when required.
Perform ad-hoc duties as when assigned and required by the Management from time to time.
Requirements :
SPM/Diploma/ Bachelor's Degree (business and commerce)
Minimum of 3 years' experience but preferable in similar job roles.
May have experience and/or fundamental knowledge of the administration work scope, and the theoretical concepts and principles of property documentation, including the relevant sales and planning regulations.
Knowledge of SQL system would be an added advantage.
Proficient in using Microsoft Excel, Microsoft Word and Microsoft Powerpoint.
Able to write and speak clearly in Chinese, English and Malay.
Strength in multitasking and able to manage multiple tasks efficiently.
Attention to detail and strong problem-solving skills & accuracy.
Good interpersonal skills and able to build good working relationships at all levels.
Must possess own vehicle.