Job Description Review, analyze and recommend strategic plans within the off-line portfolio, ensuring that plans accurately reflect the needs of the market. Execute sales as per the targets and key KPIs for the department to align with overall Commercial plan Provide perspectives and insights on global trends related to the aviation industry especially on air ticket selling related; analyze trend and identify business opportunities and threats Supporting the distribution channel(s) and team(s) with IKHLAS model and interest in priority Support operations of sales team to ensure customer satisfaction and provide support as needed Managing IKHLAS Group desk for group booking processes Review sales performance and provide support to other point of sales (POS) as needed Your KPIs : Success in delivering on targets, as well as other strategic KPIs as agreed with the company senior team Oversee sales plan, target and budget developments for the department including ensue budget adherence to the approved budget Develop and maintain good relationships with related business partners both internally and externally Monitor SOPs development and amendment to ensure all SOPs align with business objectives and regulatory requirement Track operating progress and result against annual plan and KPIs to ensure targets are met; provide supports as needed Support innovation and continuous improvement including promote best-practice within AirAsia Skills Required: Candidate must possess at least a Diploma, Bachelor's Degree, Professional Degree, any field. At least 5 years of working experience in the related field is required for this position. Meticulous in work effort and a team player to ensure cross departmental collaboration and support. Good written and oral communication skills Strong leadership qualities with an ability to interact and liaise with many different management levels in the Organization Good in team management skills. Work as a leader in providing direction but also collaborate within a larger team setting to further the Commercial goals Willing to travel as part of work We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your are committed to creating a diverse work environment and are proud to be an equal opportunity employer.