Job SummaryThe position is in charge of the QVI Inventory business operations and is responsible for implementing and improving operating procedures.The position is responsible for fulfilling inventory requirements for the division in relation to all QVI product categories.The primary role is to ensure the team provides member fulfillment to QVI customers and deliver optimal room utilization.The incumbent is responsible for following up on property contracts, inventory payments, and providing reports to clients and management.The role involves close monitoring of staff handling the fulfillment, timely and accurate payments to suppliers, and reports and analytics.Responsibilities & AccountabilitiesEnsuring that the organization has critical presence in terms of inventory in strategic locations globally based on analyzing travel trends and market conditions.Managing the acquisition of room inventory through the following means:Short term: Contractual rate agreementsMedium term: Leasing agreementsEnsuring efficient utilization of room inventory through active management and monitoring of demand trends.Developing key partnerships with related parties including hotels/resorts and management teams to maintain and/or improve the quality of the organization's vacation products.Developing and maintaining relationships with hotel partners and online travel agencies to secure competitive rates and room allocations, especially during peak seasons.Establishing targets and preparing quarterly reports on inventory acquisition/utilization.Conducting due diligence including legal, economic, and socio perspectives on the feasibility of vacation products in new markets as required.Reviewing and analyzing inventory utilization by running availability reports and working with the General Managers of the respective properties to improve yield for home resorts and leased inventories.Responsible for liaising with hotel partners as required in leasing, room allocations, payments, and fulfillment of requests from customers.Supporting Customer Experience in working with new and current partners in resolving any customer service issues, including quality concerns, and working with the appropriate internal team to address the issues.Liaising with appropriate internal and other Q Lifestyle divisions as required to identify process improvements and create SOP/templates for an effective work environment, increasing productivity and striving for continuous improvement in process and business results.Qualifications:Successful candidates should be resourceful, dynamic, motivated, and have a strong business acumen.Experienced in team management with good leadership skills.Possess a diploma or degree in hospitality or equivalent.Minimum 3 years of related experience in travel or the hospitality industry.Sound financial evaluation skills, analytical and problem-solving skills.Able to communicate ideas (both written and verbal) effectively.Good planning and organizational skills.Requirements:Total years of working experience: 7 – 10 YearsTotal years of in-job experience: 4 – 5 yearsWorking Conditions:Able to manage and align with the different shifts of the staff within and outside Malaysia.#J-18808-Ljbffr