B2B Customer Support InternshipApply locations Kuala Lumpur, Malaysia posted on Posted 30+ Days Ago job requisition id 2024-13986About the Role
Are you looking for an entry-level position in customer service where you can gain valuable experience and make a real impact?
Do you thrive in a collaborative, fast-paced environment?At Swift, we are offering a unique opportunity to join our team as a B2B Customer Support Intern for a 6 months internship.
As a member-owned cooperative, we are the world's leading provider of secure financial messaging services, connecting over 10,000 banking organizations, securities institutions, and corporate customers in more than 200 countries and territories.What to expect:Engaging with clients via email and phone to resolve inquiries and build rapportAssist the Order to Cash team in improving documentation and proceduresCollaborate with various departments to achieve team goalsManage tasks within given time frames and deliver high-quality workWhat will make you successful?University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.Excellent communication skills with the ability to build rapport with clients from a wide range of backgroundsDemonstrating the ability to fully engage with clients, ensuring their concerns are understood and addressed accordinglySelf-motivated and proactive in seeking process improvements while effectively managing tasks in a fast-paced environmentExcellent collaborator with the ability to work effectively across different departmentsStrong time management skills and a commitment to delivering high-quality workFamiliarity with relevant software and tools, such as Microsoft Office, to efficiently manage tasks and dataWhy join our team?
By joining our team, you will have the chance to be part of a world-class organization that plays a vital role in shaping market practice and defining standards in the financial industry.
You will be exposed to the end-to-end process for Order-to-Cash, working closely with our Finance Operations teams to ensure a flawless customer experience.You may like to know the team better by knowing the people in the team.
Review LinkedIn profiles of the people on the list below:Nadira – Talent AcquisitionThilaka Bhaskaran - Hiring ManagerWhat we offerWe put you in control of your careerWe give you a competitive packageWe help you perform at your bestWe help you make a differenceWe give you the freedom to be yourselfWe are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
An environment in which everyone's voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.#J-18808-Ljbffr