Business Analyst

Cloudwise Federal Territory of Kuala Lumpur, Malaysia
Business AnalystCloudwise Federal Territory of Kuala Lumpur, Malaysia
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Responsibilities:Accurately articulate the value of the company's products and solutions.
Develop efficient solutions that align with product capabilities and customer requirements to effectively meet client needs.
Provide guidance and design delivery solutions during key project delivery stages.
Ensure the seamless transfer of these solutions to the project management team for effective implementation.
Ensure the solution structures, maintenance practices, and execution methods comply with ITIL best practices.
Compile operational and maintenance scenarios from various industries to provide insights and support to pre-sales and product teams.
Develop prototypes tailored to customized requirements usingAxure or Sketch , and ensure their design quality meets established standards.
Requirements:Bachelor degree in Computer Science, Information Technology or equivalent.
Minimum3 yearsof working experience inR&D, products, SArelated positions.
Must have eitherITSM user or implementation experience.
PMP, ITILcertifications are preferred.
Possesses a thorough understanding of the project management knowledge system and process, with strong capabilities in planning and risk management.
Familiar with and experienced in using operation and maintenance products, including automation tools, log analysis tools, and monitoring tools.
Seniority Level:Associate
Employment Type:Full-time
Job Function:Analyst, Consulting, and Project Management
Industries:Technology, Information and Internet#J-18808-Ljbffr