Are you passionate about building and nurturing client relationships?
We are seeking a Business Development Specialist to join our team in the office technology solutions sector.
As a Business Development Specialist, you will play a vital role in maintaining client satisfaction and understanding their evolving needs.
Responsibilities: -Serve as the primary point of contact for existing clients, ensuring their satisfaction and addressing any concerns.
-Proactively engage with clients to identify and understand their ongoing needs and preferences.
-Provide comprehensive product knowledge and information to clients, resolving inquiries and addressing concerns promptly.
-Collaborate effectively with internal teams to ensure timely resolution of client issues and inquiries.
-Identify opportunities to upsell and cross-sell additional products or services based on client requirements.
-Prepare and deliver regular status updates and reports to clients, keeping them informed of relevant developments.
-Utilize CRM software to manage and document client interactions accurately.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-srkk-group-job-business-development-executive-2] Requirements: -Previous experience in maintaining and fostering client relationships is advantageous.
-Bachelor's Degree in Business, Marketing, or a related field.
-Fresh graduates are encouraged to apply.
-Exceptional communication and interpersonal skills.
-Strong organizational and time-management abilities.
-Knowledge of office hardware such as laptops, printers, and computers.
-Proficiency in CRM software and Microsoft Office Suite.
Working Arrangements: -Position primarily based in-office with flexibility for remote work on a case-by-case basis.
-Working hours: Monday to Friday, 9am to 6pm.
-Company-provided devices such as laptops and necessary accessories.