Job Description – Business Process Manager
Full Time - Subang Jaya (UOA Business Park)
Carro (Formerly known as MyTukar)
Scope of the Role
The Business Process Manager will oversee various business operations, focusing on identifying process inefficiencies, developing improvement strategies, and ensuring that best practices are implemented across the organization.
This position reports directly to senior management and plays a crucial role in aligning business processes with organizational objectives.
Key Responsibilities
Evaluate existing business processes to identify areas for improvement.
Design and implement new processes aimed at increasing efficiency and productivity.
Monitor and analyze the effectiveness of implemented changes, making adjustments as necessary.
Provide actionable business insights based on data collected to support strategic decision
Monitor KPis to track the effectiveness of processes and suggest improvements based on performance metrics.
Partner with key stakeholders from operations, IT, finance, and other departments to align business processes with overall business strategy.
Act as a liaison between technical teams and business units to ensure automation solutions are practical and effective.
Requirements
Bachelor's degree in Business Administration, Project Management, or a related field
Minimum of 5 years of experience in consulting, business process management or a related role.
Strong analytical skills with the ability to interpret complex data sets and make data driven decisions.
Exceptional communication skills, both verbal and written, with the ability to engage effectively with stakeholders at all levels.
Proficiency in data analysis tools and process modeling software.
Experience with Al tools like ChatGPT is a plus.
Demonstrated leadership abilities with experience managing cross-functional teams.
Strong organizational skills with attention to detail and the ability to manage multiple projects simultaneously.#J-18808-Ljbffr