Client Relations Assistant - Remote Work

Job Description:

Sunway Group is seeking a motivated and hardworking Client Relations Assistant to join our team on a part-time basis. This position will be remote, allowing you to work from the comfort of your own home. As a Client Relations Assistant, you will be responsible for maintaining positive relationships with our clients and ensuring their needs are met in a timely and efficient manner.

Responsibilities:
- Communicate with clients via phone, email, and other channels to address their inquiries and concerns
- Assist in the development and implementation of client retention strategies
- Collaborate with the sales team to identify opportunities for upselling and cross-selling
- Prepare and deliver presentations to clients on company products and services
- Monitor client satisfaction and address any issues or complaints promptly
- Maintain accurate records of client interactions and transactions
- Assist in the preparation of reports and analysis related to client relations

Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum of 3 years of experience in client relations or a similar role
- Excellent communication and interpersonal skills
- Strong decision-making abilities
- Proficiency in Microsoft Office suite
- Ability to work independently and as part of a team
- Presentation skills
- Motivated and hardworking

Benefits:
- Medical coverage
- Paid sick leave
- Disability insurance

Working Environment:
At Sunway Group, we are committed to supporting our employees in their personal and professional development. We provide a positive and inclusive working environment where all employees are encouraged to grow and succeed.

Equal Opportunity Statement:
Sunway Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: ********

If you meet the requirements and are interested in joining our team as a Client Relations Assistant, we encourage you to apply before the deadline. We look forward to reviewing your application.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.