Client Relationship Team Lead

Details of the offer

Develop and execute strategies, aligning plans with company objectives to drive revenue growth and market expansion
Lead and manage the team by recruiting, training, and mentoring specialists, fostering a high-performance culture and continuous improvement
Drive performance management by setting and monitoring targets, providing coaching, and tracking key performance metrics to ensure the team meets and exceeds goals
Optimize processes by analyzing current workflows and implementing best practices to improve efficiency and effectiveness
Deliver strategic reports with actionable insights on performance, customer feedback, and market trends to inform strategy
Stay ahead of market trends by maintaining industry knowledge to adapt strategies and stay competitive
Represent specialists to leadership by presenting performance data and insights to senior management
Resolve client issues by ensuring smooth communication and building lasting client relationships through effective problem-solving
Requirements2+ years of proven experience in strategy development, team management, and performance optimization
Strong leadership skills with a track record of mentoring and developing high-performing teams
Excellent data analysis and process improvement skills, with the ability to implement new best practices
Strong communication skills and ability to present performance data to senior leadership
Ability to thrive in a fast-paced, results-driven environment
Deep understanding of market trends and competitive landscapes
Results-oriented mindset with a focus on exceeding targets and KPIs
Fluency in English and Vietnamese is required, with additional languages being an advantage
We offerOpportunity to lead and shape a high-performing team, driving their growth and success
Opportunity for advancement through continuous performance improvement and exceeding KPIs in a fast-paced, results-driven environment
16 paid vacation days per year
14 paid sick leave days per year
11 days Public holidays
Medical insurance
Parking and commuting reimbursement
Professional education budget
Language learning budget
Wellness budget (gym membership, sports gear and related expenses)#J-18808-Ljbffr


Nominal Salary: To be agreed

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