Corporate Administration Assistant (Bayan Lepas, Penang)

Responsibilities (Setup Team): Analyse an organization and design its processes and systemsAssessing the business model and its integration with technologyAccess current state, identify customer requirements and define the future state and/or business solutionNew client implementationServicing administration include preparation of reports, system setups, etc,Defines project requirements by identifying project milestones, phases and elementsCreate direct channels of communication to software and application developersMaintaining user documentation, including training users and effectively communicating them to the relevant stakeholdersMaintain an outstanding relationship with clients and internal teamsGather IT system/project requirements from end-users and translate them for Software Development teamMonitor IT project from inception till completion/handoverEnsure all project milestones are met/exceededEnsure that system setups/renewals are completed within timelines agreed with clients so as not to disrupt service deliverablesWork closely with team members to achieve the internal and external turnaround time expectations while ensuring accuracy is maintained.Requirements: At least a Diploma in computer science/IT or related certificationsAt least 3 years of relevant experiencePassion for service and strong team playerAble to work independently under minimal supervisionConverse fluently in EnglishPossess effective communication and interpersonal skillsProficient in Microsoft Office (MS Words/ MS Excel)Diligent, able to multi-task and a strong sense of accountabilityComfortable to handle big data set in excel