About GoZayaanGoZayaan is the largest travel company in Bangladesh focused on 'moving travel online', and then extended its reach into Pakistan as well. Picture it as the Agoda or Expedia of a market comprising over 400 million people with annual growth rate of 20%. The challenge we're addressing - navigating capital controls in Bangladesh and Pakistan, which severely restrict locals from utilizing their credit cards on global platforms such as Agoda or Expedia.
Hometown, a subsidiary of GoZayaan was launched with a simple mission: to help Bangladeshi migrant workers. We kicked things oK in November 2022 by offering budget-friendly flight tickets to the workers in Singapore, and ever since, our app has been taking oK with more than 99% of the market giving it a go. Hometown launched Remittance under the same app that allows people to send money back home instantly. Within the span of 7 months, we became the fastest growing and one of largest remittance providers between Singapore and Bangladesh corridor.
In terms of company health, having successfully raised over $10.2+ million in funding from a notable lineup of investors, including Wavemaker, DST Global, Sturgeon Capital, and 1982 Ventures (and more), our Group Company is already profitable, and we're gearing up for an aggressive expansion.
Given our immense growth and the exciting opportunities ahead, we are expanding our operations to Malaysia. We are seeking a dynamic Country Manager to lead this new venture and take our success to the next level.
Read why Iterative invested !
Role SummaryAs the Country Manager for Malaysia, your role entails leading the operations, growth, and strategic direction of our company in the Malaysian market. You will develop and execute business plans aligned with global objectives while addressing local market dynamics. Leading a diverse team, you'll foster a culture of excellence and innovation to achieve organizational goals. Your responsibilities also include establishing partnerships, ensuring regulatory compliance, and driving overall business success and sustainability in Malaysia.
Key Responsibilities(Pre-launch)
Collaborate with global teams to leverage resources, share best practices, and ensure alignment with corporate strategies and initiatives.
Identify market trends, customer needs, and competitive dynamics to inform product development, marketing strategies, and sales initiatives tailored to the Malaysian market.
Study and explore optimal payment partners for both products, as well as APIs, touch-and-go methods since this is an integral part of the products.
The individual in this role must proactively engage with banks, cultivate relationships, liaise with government bodies and industry associations, and establish the company's presence, laying a foundation for post-launch success.
(Post-launch)
GoZayaan (Travel Services)
Recruiting personnel based on team needs, including locating and securing office space and assembling a team from scratch, such as a Partnership Manager, Finance & Accounts personnel, etc., and crafting agreements as required.
Upon acquiring the travel license, collaborating with financial institutions to establish connections, identify key contacts within multiple banks, and arrange bank guarantees.
In the event of potential pop-up stores for activation, the individual will be responsible for supervising these events, coordinating lease agreements, identifying suitable locations for optimal exposure, and managing ongoing activations.
Hometown (Remittance)
Recruiting personnel specifically dedicated to remittance services, including roles such as Compliance Officer and their team, Anti-Money Laundering (AML) and risk management teams, among others.
Establishing a comprehensive Know Your Customer (KYC) process and diligently addressing any issues that may arise during daily operations, while consistently striving for enhanced process efficiency.
Ensure compliance with local regulations, laws, and industry standards, while also upholding the company's ethical and corporate governance principles.
RequirementsExtensive knowledge of the Malaysian market, including consumer trends, regulatory environment, competitive landscape, and cultural nuances. Monitor the processes to ensure competitive positioning in the market.
Excellent leadership skills, with the ability to inspire and motivate teams, foster a culture of collaboration and innovation, and drive performance excellence. Its best if you can joke and make a fun culture and positive & light environment.
Strong interpersonal, communication, and negotiation skills, with the ability to build and maintain effective relationships with internal and external stakeholders; basically, save the company's money.
Fluency in English and Malay; proficiency in other languages is a plus.
Willingness to travel domestically and internationally as required.#J-18808-Ljbffr