This job is a Credit Management Executive in Kuantan. You might like this job because you'll manage customer accounts, ensure timely payments, maintain customer relationships, and uphold company image.
Full-Time
Posted:few days ago
Job DescriptionThe main purpose of a collector is to manage customer accounts on a monthly basis, ensure all accounts are paid before the due date, and to maintain customer accounts without increasing aging.
Responsible for each individual collection result.
Advise customers to make payments on time.
Act as a reminder to notify customers regarding payment due dates.
Respond to customer requests based on their requirements.
Ensure customer service is maintained and uphold the company image.
Complete dunning activities based on allocated queues.
Extensively follow up with customers via phone calls/email/fax to ensure payments are made in accordance with credit terms.
Job RequirementsMinimum SPM, STPM, Diploma, or Degree Holder.
Fresh graduates are encouraged to apply.
Well-versed in PC and proficient in MS Office.
Strong listening skills to empathize with others.
Persuasion skills to encourage positive actions and attitudes.
Ability to handle and manage stress.
Additional Information:
Working Day:Monday - Saturday (5-day work week; selected candidates will be entitled to one rest day and off day on an alternate basis)
Working Time:9 a.m. - 6 p.m.
Incentives:Provided if KPIs are met.
SkillsCredit Management
Company BenefitsFor Permanent Employees
Staff Awards & AppreciationsFor Permanent Employees
Opportunities for Career DevelopmentFor all employees
Continuous Training ProvidedFor all employees
Company ProfileAEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan, and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for consumer goods and personal financing based on Syariah principles.
Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 60 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.#J-18808-Ljbffr