Cs Spare Part Leader

Responsibilities Make an impact The incumbent responsible for all spare part related activities such as coordinate the spare parts sourcing, quotation preparation and follow up the delivery status, invoice upon delivered, custom clearance as well as be the key person who take lead to roll out initiative from Global Part center in the region.
The incumbent will support regional Account Manager to strengthen the spare part sales volume by carry out spare part sales initiatives Make an impact Possesses a sense for customer's requirements especially part sales related activities and proactive thinking to turn the requirement into revenue.
Take lead on spare part yearly initiatives.
For example, to coordinate with Account Managers and service team for sales campaign to boost spare part sales for the region.
Roll out initiatives organize by Global Part Centre in the region.
Source and purchase spare part from qualified suppliers and increase part profit margin.
Prepare quotation according to customer enquiry with input from maintenance team.
Follow up spare part delivery to customers.
Coordinate the spare part package for existing and new customers.
Analyst wear and tear part that need to be replaced according to install based.
Maintain and update part pricing database in the system.Short Facts Petaling Jaya, Malaysia Swisslog, hybrid Customer Service Permanent Position