About the role
As a Currency Exchange Cashier based in Genting Highlands, Pahang, you will play a crucial role in providing exceptional customer service and managing foreign currency exchange transactions for our customers. This full-time position is an integral part of our growing retail banking operations, contributing to the overall success of Raffles Borneo Resources Sdn Bhd.
What you'll be doing Process foreign currency exchange transactions efficiently and accuratelyProvide excellent customer service, ensuring a positive experience for all clientsMaintain currency inventory and cash floats, balancing drawer and reporting discrepanciesRespond to customer inquiries and assist with any issues or concernsAdhere to company policies, procedures and regulatory requirementsCollaborate with the broader retail banking team to support overall business objectivesWhat we're looking for Minimum 1 year of experience in a customer service or cashier role, preferably in the banking or financial services industryStrong numeracy skills and ability to handle cash transactions with a high level of accuracyExcellent communication and interpersonal skills to interact with customers from diverse backgroundsProficient in Microsoft Office applications and able to learn internal systems and procedures quicklyFlexible and adaptable, able to work in a fast-paced environmentPassionate about providing exceptional customer service and contributing to the success of the teamWhat we offer
At Raffles Borneo Resources, we are committed to creating a positive and rewarding work environment for our employees. In addition to a competitive salary, we offer a range of benefits including:
Comprehensive medical insurance after 3 month of confirmationOpportunities for career progression and professional developmentFlexible work arrangements to support work-life balanceTeam-building activities and social events to foster a strong company cultureDiscounts on various products and services About us
Raffles Borneo Resources Sdn Bhd is a leading financial services provider in Malaysia, offering a diverse range of banking, investment and insurance solutions to individual and corporate clients. With a strong presence in Genting Highlands and across the country, we are dedicated to driving innovation, excellence and sustainable growth in the industry.
Apply now to join our dynamic team and be a part of our continued success!