Customer Experience Intern

Details of the offer

Funding Societies | Modalkuis the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors.
And here at Funding Societies | Modalku we live by our core values:
Grow Relentlessly:Strive to become our best, most authentic selves.
Enable Teamwork, Disable Politics:Only by forging togetherness, we help each other succeed.
Test Measure Act:Stay curious and reinvent ourselves, through innovation and experimentation.
Focus on Impact:Create impact through bias for action and tangible results.
Serve with Obsession:Build win-win relationships for the long-term by having a customer obsession.
We are looking for a passionate and customer-centric individual who is eager to gain exposure in the fintech industry. Our ideal intern should be enthusiastic about customer-facing roles and eager to learn in a fast-paced startup environment.
What you will do:
Assist the team to handle omni-channel inbound inquiries from our investors.
Assist in handling day-to-day operational tasks related to investors and investments.
Have a hand in the team's initiatives and campaigns related to Objectives Key Results (OKR).
What we are looking for:
Undergraduates/final year students in a degree in Finance/Investment/Mass Comm/Communication or any related field.
Strong command of written and oral English and Bahasa Malaysia. Good command of written and oral Mandarin will be a plus.
Proactive, independent, results-oriented, and a highly motivated self-starter.
Value-adding team player and able to work as a team with good interpersonal skills.
Excellent planning, organization, and time management skills with strong follow-through abilities.
Highly creative with basic experience in planning and executing campaigns that engage, inform, and motivate.
Possess good communication styles and is able to leverage the team's abilities.#J-18808-Ljbffr


Nominal Salary: To be agreed

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